Front Desk Agent

Hanover Marriott Hotel

Location: US - NJ - Whippany

Aug 1, 2017
Employer
Job Details
Company Info

Delivering Hospitality, Creating Value, Every Customer, Every Time

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.

Property Info

Treat yourself to a brilliant experience at the Hanover Marriott. Our hotel is conveniently located just a short drive from both Newark Liberty International Airport and New York City, and is surrounded by more than 30 Fortune 500 companies in the Morristown area. Whether you're visiting East Hanover for business or for a weekend getaway, you'll feel at home in our contemporary rooms and suites; take advantage of pillow top mattresses, THANN bath amenities, and high-speed Internet access, as well as room service and state-of-the-art Plug-In Panel technology. Other amenities for your Parsippany visit include an indoor swimming pool, a beautiful outdoor courtyard, and a modern fitness center. Our hotel is also home to the popular Auld Shebeen, an authentic Irish pub made in Ireland from reclaimed, reassembled materials. If you're planning an event in the Morris Plains area, you'll be thrilled with our well-designed venues spaces and on-site planning services.

Position Info

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation.

QUALIFICATIONS:
• Prior cash handling experience necessary.
• High School diploma or equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
[see description]
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
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Hotel/Resort
Front Desk