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7CC6E998BD79B1E8
Property Name
Hotel Derek
Job Title 
Front Desk Agent
Location: 
Texas-Houston
Company Name: 
City: 
Houston
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Front Desk Agent

Property Overview

Experience a new kind of Southern Hospitality - one where unparalleled service and designer amenities allow you to appreciate being in the moment and in the loop. Named for Houston's black gold roots, a play on the "derrick" drilling rig, Hotel Derek's newly renovated, bold styled guestrooms and suites are overflowing with modern details and stylish comforts inspired by fashionably chic Texas décor.

Working in the hottest boutique hotel inside the loop isn't without perks! Be a part of a dynamic team that values work life balance, acts with the highest ethical standards and develops lasting relationships that will contribute positively to your growth and to the community in which we live...Houston.

Job Description

Job OverviewYou will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information.  You will promote hotel services and amenities to the guests. Essential Functions
  • Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out,   and respond promptly with your personal spirit, however busy and whatever time of day 
  • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates 
  • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty 
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home 
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met 
  • Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency

Job Requirements

  • Flexibility.  This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience.  Previous experience passionately providing service to others and assisting them with cash transactions.
  • People Person.  The best part of serving others is creating experiences for them that go beyond the expected.
  • Great communicator.  Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.