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67C6C6DEBCFF17B0
Front Desk Agent
Property Name
Rizzo Center
Job Title
Front Desk Agent
Location
North Carolina-Raleigh/Durham-RTP
Company Name
City
Chapel Hill
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Front Desk

The Rizzo Center in Chapel Hill, North Carolina is a sophisticated meeting destination ideally situated near Research Triangle Park (RTP) and the Raleigh-Durham International Airport. Secluded on 30 acres of lush wooded landscape, the environment and architecture of the Center inspires creative thinking and encourages fresh perspectives. We foster a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our hotel. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers.

Our associates are proud to work here!

Job Description


Job OverviewYou will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information.  You will promote hotel services and amenities to the guests. Essential Functions
  • Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out,   and respond promptly with your personal spirit, however busy and whatever time of day 
  • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates 
  • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty 
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home 
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met 
  • Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency

Job Requirements


  • Flexibility.  This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience.  Previous experience passionately providing service to others and assisting them with cash transactions.
  • People Person.  The best part of serving others is creating experiences for them that go beyond the expected.
  • Great communicator.  Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
  • Hospitality or retail experience, great with people, easy going
  • Hours: 3p-11p
  • Competitive compensation including Health Insurance, Paid Time Off, and Sick Pay. In addition, meals are provided FREE OF CHARGE on site by our illustrious chef and food and beverage team during your shift. FREE PARKING. Various fun and engaging employee events are scheduled throughout the year!