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Property Name
William Penn Hotel
Job Title
Front Desk Agent
Management Position
Bonus Pay
Position Categories
Customer Service, Front Desk

Job Description

William Penn Hotel

History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business and industry. A recent multi-million dollar renovation has only enhanced the beauty of this luxury hotel to ensure that generations to come will enjoy the outstanding service, guest room accommodations, and award winning cuisine that have defined the Omni William Penn Hotel for decades.

Job Description
  • This person would be responsible for checking guests in and out of the hotel;
  • This person would be responsible for checking guests in and out of the hotel;
  • offering information regarding hotel services and amenities;
  • giving directions;
  • dining and entertainment options.
  • Must be able to complete a daily shift report and balance paper work and cash drawer.
  • Typing skills and computer experience preferred.
  • Previous hotel experience preferred, customer service experience required.
  • This position requires standing and walking throughout shift.
  • Applicant must be flexible and able to work am, pm, weekends and holidays.

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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