Holiday Inn Express & Suites Greenville Airport
Front Desk Agent
Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day.
As a Front Desk Agent, you will:
*Must be willing to work a variety of day/night, weekend, and holiday shifts.
*Required to learn about hotel brand, hotel computer systems and hotel sales techniques.
*Must be able to work independently.
*Enjoy working on your feet for long periods of time.
*Getting along great with everyone even the pushy people.
*Must look neat and professional. Unnatural colored hair and visible tattoos, not appropriate.
*Exceed customer expectations.
*Must meet team expectations.
*Carry out other duties as assigned by Supervisors.
FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.