Purpose of the Job
Providing superior guest service by following all of the Langham Front Desk procedures
Primary Responsibilities
Secondary Responsibilities
- Ability to stay calm and productive under stressful situation required
- Ability to anticipate situation to prevent negative situation and to provide maximum guest satisfaction strongly preferred
- Previous customer service or hotel experience preferred
- College degree preferred but not required
- Detailed oriented and Team work oriented
- Multi Language skills a plus
Careers and Employment with The Langham, Boston
The Langham, Boston offers a unique blend of historic charm and urban sophistication next to the finest shopping and attractions in the city. Located in what was originally the Federal Reserve Bank of Boston in the heart of the Financial District, the national architectural landmark boasts 318 guestrooms, and more than ten thousand square feet of function space.
The hotel's award-winning restaurant, Café Fleuri, serves breakfast, lunch, Saturday Chocolate Bar, and Sunday City Brunch under lofty atrium ceilings. BOND restaurant | lounge serves local cuisine and inventive craft cocktails in the evening. The Reserve, serves the traditional Afternoon Tea with Wedgwood, continental breakfast, and offers dining from dawn to dusk.
The full-service Chuan Body + Soul spa features an indoor lap pool and 24-hour fitness center, along with treatments based on Traditional Chinese Medicine.
The hotel recently earned the prestigious AAA Four Diamond award and Four Stars from Forbes Travel Guide as well as a number of accolades from publications including Travel + Leisure, U.S. News & World Report, Smart Meetings, Boston Magazine, and Condé Nast Traveler.
Our colleagues are our most valuable asset. The following principles underpin the company's commitment to our colleagues:
We look for colleagues who have similar passion for the hospitality industry. If you are ready to share the same commitments and values, and want to be part of an energized team and a growing company, join the team at The Langham, Boston!
Boston, MA
Posted on:
Position Available: Immediately
Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: No
Entry Level: Yes
Hiring Contact: Robin White
Contact Title: Director of Human Resources
Fax: 617 422-5169
Address: 250 Franklin Street , Boston, MA, 02110, US
Purpose of the Job
Providing superior guest service by following all of the Langham Front Desk procedures
Primary Responsibilities
Secondary Responsibilities
- Ability to stay calm and productive under stressful situation required
- Ability to anticipate situation to prevent negative situation and to provide maximum guest satisfaction strongly preferred
- Previous customer service or hotel experience preferred
- College degree preferred but not required
- Detailed oriented and Team work oriented
- Multi Language skills a plus
Careers and Employment with The Langham, Boston
The Langham, Boston offers a unique blend of historic charm and urban sophistication next to the finest shopping and attractions in the city. Located in what was originally the Federal Reserve Bank of Boston in the heart of the Financial District, the national architectural landmark boasts 318 guestrooms, and more than ten thousand square feet of function space.
The hotel's award-winning restaurant, Café Fleuri, serves breakfast, lunch, Saturday Chocolate Bar, and Sunday City Brunch under lofty atrium ceilings. BOND restaurant | lounge serves local cuisine and inventive craft cocktails in the evening. The Reserve, serves the traditional Afternoon Tea with Wedgwood, continental breakfast, and offers dining from dawn to dusk.
The full-service Chuan Body + Soul spa features an indoor lap pool and 24-hour fitness center, along with treatments based on Traditional Chinese Medicine.
The hotel recently earned the prestigious AAA Four Diamond award and Four Stars from Forbes Travel Guide as well as a number of accolades from publications including Travel + Leisure, U.S. News & World Report, Smart Meetings, Boston Magazine, and Condé Nast Traveler.
Our colleagues are our most valuable asset. The following principles underpin the company's commitment to our colleagues:
We look for colleagues who have similar passion for the hospitality industry. If you are ready to share the same commitments and values, and want to be part of an energized team and a growing company, join the team at The Langham, Boston!