We are currently looking for a Guest Service Agent at the Comfort Suites University Research Park. (All Shifts)
*Greeting guests and providing them with assistance and information as requested.
*Checking guests in and out of the hotel
* Strong negotiation skills and good judgment
* Ability to work well with other departments
* Maintain strong interpersonal relationships.
* Helps guests with providing information about the hotel and the local area/city.
* Responsible for balancing of their assigned cash float.
* Answers internal or external phone calls in a pleasant and professional manner.
* Adhere to company policies & procedures at all times
*The successful candidate will be enthusiastic and detailed oriented.
*Have exceptional English language communication skills. Additional languages an asset.
*Previous Front Desk experience in a hotel is an asset.
* Excellent communication and organizational skills.
* Maintain a good, neat personal appearance at all times
* Must be able to work with and understand financial information and data, and basic arithmetic functions
* Friendly and courteous disposition and personality
* Knowledge of computers and cash handling experience mandatory.
* Self-motivated, friendly, upbeat, and outgoing person who thrives in a fast-paced environment.
* FLEXIBILITY IN SHIFTS : Ability to work any shift on any day is absolutely required.
* Perform any other tasks as suggested by your Manager.
Comfort Suites University Research Park
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: No
Entry Level: Yes
Address: 7735 University City Blvd , Charlotte, NC, 28213, US