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297501

Position Details

Company:
Loews Ventana Canyon Resort
Property:
Loews Ventana Canyon Resort & Spa
Location:
Arizona-Tucson/Yuma
Management Position:
No
Entry-level Position:
Yes
Industry:
Hotel/Resort
Position Categories:
Front Desk
Job Availability:
Immediately

Front Desk Agent

Position Summary

Loews Ventana Canyon is seeking a Front Desk Agent to join our team of professionals. Loews Ventana Canyon, Located on 100 acres in the Sonoran Desert, is a four- diamond resort nestled into the foothills of the Catalina Mountains in Tucson, Arizona. The natural desert setting, spa, golf courses, restaurants and service provide an atmosphere that is designed to help guests, relax, escape and be pampered.

The Front Desk Agent assists the Front Office Team in providing professional and smooth check-in/out services to guests and making sure their experience at the hotel is a great one:

* checking guests in and out promptly,
* reviewing reservations and assigns rooms based upon availability, special requests, and hotel promotions
* assures guest satisfaction
* answers phones and questions as asked by the guest
* provide outstanding customer services
* other duties as assigned

Required Skills and Experience

Must be able to work a flexible schedule to include weekends and holidays. Must be able to stand for long periods of time.

Prior hotel experience helpful but not essential. Guest contact experience a must.

Contact Name:
Marcy Heiman
Title:
Human Resources Manager
Address:
7000 N Resort Drive
Ventana Canyon Resort
Tucson, AZ, US
Fax:
520 529 7991
Bonus:
No
Work Permit:
Applicants who do not already have legal permission to work in the United States will not be considered.
Accommodation:
No
About Loews Hotels

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards
  • Retirement (401-K) and incentive plans
  • Medical and dental coverage
  • Short and long-term disability
  • Life insurance
  • Holiday and vacation pay
  • Team member assistance plans
  • Career development programs
  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V