Front Desk Agent

Sheraton Silver Spring

Location: US - MD - Silver Spring

Nov 9, 2017
Employer
Job Details
Company Info

Delivering Hospitality, Creating Value, Every Customer, Every Time

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

Established in 1974, Davidson Hotels & Resorts is a leader in the hospitality industry and a rapidly growing hotel company. We offer full service hospitality management, development, acquisition, accounting, and consulting expertise for the lodging industry. Our portfolio of hotels is focused on 3 and 4 star properties such as Hilton, Embassy Suites, Doubletree, Renaissance, Marriott, Westin, Sheraton, Hyatt Regency, and impressive Independent and Select Service Hotels.

Property Info

Located in downtown Silver Spring and within minutes from The Fillmore, Discovery Communications worldwide headquarters, and Washington, D.C. metro area. With our recent multi-million dollar renovation, this downtown Silver Spring hotel offers everything you need to feel at home. You can work up a sweat at our 24-hour state-of-the-art 800-square-foot fitness center overlooking our outdoor seasonal swimming pool or host one of many Silver Spring Meetings in our 15,500 square feet of flexible meeting space. Our Club Lounge offers a sophisticated atmosphere where you can catch up on work, relax and mingle with your fellow travelers.

Position Info

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation.

QUALIFICATIONS:
• Prior cash handling experience necessary.
• High School diploma or equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
[see description]
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Front Desk