Front Desk Agent
Property Name:
Doubletree by Hilton Ocean Point Resort & Spa
Job Title: 
Front Desk Agent
Location: 
Florida-Miami
Company Name: 
City: 
Sunny Isles Beach
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
Phone: 
786 528-2514
 

About Prospera Hospitality

Founded by Kevin Kilkeary in 2002, Prospera Hospitality is the answer to the need for a top level hospitality management company that focuses on balance, creativity, and quality. Experience is a critical measure of a hotel management company's competence. Prospera Hospitality, located in Pittsburgh, PA, is led by industry executives who have worked together for more than 20 years with over 100 years of combined experience with hotels and resorts in all markets.

Prospera's Vision

To apply the collective experience and wisdom of seasoned industry leaders in hotel management to exceed the expectations of every guest, owner, and associate every day.

Our Mission

Our mission is to consistently utilize a balanced approach in managing the hotels to: Create a positive work environment for all of our associates; Consistently achieve superior service levels for each guest; Maximize returns for our owners and co-investors; Create opportunities for growth for all associates

Core Values

Prospera's core values are:

  • Honesty and integrity in everything we do;
  • Respect for each guest and fellow associate;
  • Team work;
  • Commitment to superior service;
  • Community service.

Company Benefits

We offer a variety of benefits:

  • National Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance Short Term and Long Term Disability insurance
  • Paid Vacations
  • Paid Holidays
  • 401K Savings Plan
  • Hotel Travel Discounts

A cornerstone of Prospera Hospitality continues to be its most important resource - its employees. Through enriched recruitment, training, and personal development, the company is committed to ensuring each employee a positive career experience.

Prospera Hospitality
750 Holiday Drive
Foster Plaza 9, Suite 205
Pittsburgh, PA 15220

The Doubletree by Hilton Ocean Point Resort & Spa is currently seeking a dynamic, experienced and motivated individual for the position of Front Desk Agent.

The Hotel is an upscale Beachfront Resort with all ocean view studios and suites. All suites have spacious balconies and fully equipped kitchens. The resort features a state of the art Fitness center, spa, Beauty salon, zero entry Swimming pool, Whirlpool with a 25-foot waterfall, full service Restaurant, Lobby bar, Pool bar, and gourmet Market place. Conveniently located between two major International Airports Miami and Ft. Lauderdale (20 min).

The position requires a high level of professionalism, excellent organization, communication skills, and detail orientation. To be successful you must possess excellent customer service, organizational and time management skills.

The responsibilities of the Front Desk Agent include, but are not limited to:

• Cash handling
• Posting changes
• Check-in's / check-out's
• Guest interaction
• Complete knowledge of all hotel rates and promotions
• Some PBX responsibilities
• Other duties assigned by Front Office Manager

• Knowledge of Hilton OnQ PMS is a plus
• General knowledge of front office operations
• Computer experience preferred
• Must be bilingual (Spanish & English)
• Must be able to work a flexible schedule AM/PM including weekends and holidays

 

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