Front Desk Agent

Hotel Zephyr

Location: US - CA - San Francisco

Nov 27, 2017
Employer
Job Details
Company Info

Join one of the fastest growing lifestyle hospitality companies and enhance your career! Pivot Hotels & Resorts, the lifestyle and luxury division of Davidson Hotels & Resorts, operates with a deep-rooted passion for continuous innovation, exceptional service delivery, revenue generation, inspired marketing and financial responsibility. As disruptors of the status quo, we intend to spark a movement honoring our community, the adventure-minded traveler and work-hard-play-harder road warrior through distinctive design, bespoke wellness offerings, philanthropic endeavors and locally sourced, internationally influenced food and beverage. Constituted by some of the most accomplished leaders in lifestyle hospitality, Pivot Hotels & Resorts caters to today’s experience-seeking, adventurous traveler through inspiring design, thoughtful service, and one-of-a-kind experiences at each of its hotels and resorts. At Pivot Hotels & Resorts, we know that it is the people who operate our hotels that make the difference between average and exceptional performance. So we want you to join us to be the difference! More information can be found at www.pivothotels.com.

Property Info

Hotel Zephyr, located in the heart of Fisherman’s Wharf, opened in summer 2015. The waterfront, 361-key property presents a playful, maritime twist on the energetic and upscale vibe that defines San Francisco. The hotel’s stylish guest quarters are outfitted with fun elements such as dart boards, backgammon and other modern amenities in select rooms, along with views of the iconic Golden Gate Bridge, Alcatraz, Pier 39 and the Bay Bridge. Spirited travelers enjoy the open community spaces throughout the property, inclusive of the hotel’s 1,610-square-foot Game Room that features an interactive art exhibit through Smart TVs, pool and ping pong, and an 8,000-square-foot outdoor lounge and event space – The Yard, which includes fire pits, shuffleboard and life-sized games such as Connect Four and Jenga. www.hotelzephyrsf.com

Position Info

The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation.

QUALIFICATIONS:
• Prior cash handling experience necessary.
• High School diploma or equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
[see description]
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Customer Service, Front Desk