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1C63072B77E1FD76
Front Desk Agent
Property Name
L'Auberge Del Mar
Job Title
Front Desk Agent
Location
California-San Diego
Company Name
City
Del Mar
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Front Desk

Overlooking the Pacific Ocean in the town of Del Mar, L'Auberge Del Mar is the perfect place to enjoy all that Southern California has to offer. After a $26 million renovation introducing award-winning dining options and a cheerful and cozy spa, we're proud to say that the sea has never been this sweet.

Our most important priority is to make L'Auberge Del Mar a successful, enjoyable and progressive place to work. Our associates are our greatest assets and we pledge our best efforts to ensure that every associate is respected as an integral part of the L'Auberge team. Our commitment to excellence ensures a level of service that consistently anticipates and exceeds the expectations of our guests. Our associates take a pro-active approach to provide consistently high standards of personal and attentive service to our guests. L'Auberge embraces an entrepreneurial spirit and nurture an environment where our associates create better ways to do things. We offer a competitive compensation and benefit package, 401 (k) retirement plan with matching contributions, career development programs, exceptional training programs , amenity discounts, Destination Hotel and Resorts discounts, complimentary meals and parking, opportunities for promotion from within, holiday dinner parties, associate recognition programs, associate opinion surveys, paid vacations and holidays. If you want to be challenged, make a difference, and experience a sense of accomplishment, we invite you to learn more about our exciting employment opportunities.

Job Description


Job OverviewYou will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information.  You will promote hotel services and amenities to the guests. Essential Functions
  • Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out,   and respond promptly with your personal spirit, however busy and whatever time of day 
  • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates 
  • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty 
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home 
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met 
  • Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency

Job Requirements


  • Flexibility.  This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience.  Previous experience passionately providing service to others and assisting them with cash transactions.
  • People Person.  The best part of serving others is creating experiences for them that go beyond the expected.
  • Great communicator.  Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.