Food Runner
Property Name:
Cheeca Lodge & Spa NW
Job Title: 
Food Runner
Company Name: 
Cheeca Lodge & Spa
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Northwood Hospitality is a wholly owned subsidiary of Northwood Investors, a privately-held real estate investment advisor founded in 2006. We currently own and operate seven properties -- The Naples Grande Beach Resort in Naples, Cheeca Lodge & Spa in Islamorada, FL, Tranquility Bay Resort in Marathon, FL and The London West Hollywood - and we plan to grow. We seek team members who share our values:

  • We enjoy the thrill of competition against other hospitality companies; we believe competition pushes us to do our best and allows us to measure our progress
  • We enjoy helping people by creating memorable experiences that both leisure and business guests will go out of their way to come back for
  • We believe in efficiency and sustainability in our operations, so we can grow a stable, secure business with minimal environmental impact
  • We do everything with a sense of humor and an enjoyment of life
If this sounds like you, we look forward to the opportunity to meet you.

I. Job Summary
The food runner graciously and efficiently delivers food to all guests.
II. Job Responsibilities
Guest Service

Greet and make all guests feel welcomed to the restaurant.
Stock condiments and bread.
Communicate to kitchen if ticket times are slow.
Work with Chef to ensure food quality and presentation is meeting Cheeca standards.
Assist guests with requests after delivering food.
Keep area clean according to Board of Health standards.
Attend team briefings when relevant.
Present a clean and professional appearance at all times.
Maintain a friendly, cheerful and courteous demeanor at all times.
Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.

Complete training on ticket printer.
Complete training on safe lifting procedures.
Complete training on proper cutting and knife usage procedures.
Complete training on bloodborne pathogens.
Complete training on food safety/contamination/cross contamination prevention.
Complete training on prevention of slips/trips/falls in the food prep and service area.
Perform other duties as assigned.

* High school diploma or GED
Skills and Experience (Essential)

* At least 18 years of age
* Must be able to speak, read and write English and have basic food/beverage knowledge
Skills and Experience (Preferred)

* One year experience in the hospitality or restaurant industry
Computer skills
* Fluency in Spanish
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
See description above.

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