Food and Beverage Supervisor
Property Name:
Wyndham Hamilton Park
Job Title 
Food and Beverage Supervisor
Location: 
New Jersey-Northern/Newark
Company Name: 
Wyndham Hotel Group
City: 
Florham Park
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

 

The Food and Beverage Supervisor is responsible for overseeing the service in the Food & Beverage Outlets.  He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.


General Requirements:
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

·         Maintain a friendly and warm demeanor at all times.

 

 

Fundamental Requirements:

 

·         Employees must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees.

·       Ensure work areas are properly stocked and prepare requisitions as needed.

·            Ensure work areas are neat and clean.

·            Check that trays and tables are set to standards.

·      Ensure quality control of all menus with regards to cleanliness and appearance.

·            Assist in the outlets when necessary.

·            Ensure that tables are cleared promptly.

·            Ensure proper settlement of checks.

·            Ensure orders are delivered on time.

  

Education & Experience: 


·    High School diploma or equivalent and/or experience in a related field preferred.

·    At least 1 year of progressive experience in a hotel or a related field required.

·       Previous supervisory responsibility preferred.




Physical requirements:

·      Flexible and long hours sometimes required.

·    Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

 



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