Food and Beverage Supervisor
Property Name:
Wyndham Hamilton Park
Job Title 
Food and Beverage Supervisor
Location: 
New Jersey-Northern/Newark
Company Name: 
Wyndham Hotel Group
City: 
Florham Park
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

 

The Food and
Beverage Supervisor is responsible for overseeing the service in the Food &
Beverage Outlets.  He/she is also
responsible for assisting the manager with training, motivating, and coaching
the staff, and monitoring expenses and controlling labor costs.


General Requirements:
  • Must be able to
    effectively communicate both verbally and written, with all level of
    employees and guests in an attentive, friendly, courteous and service
    oriented manner.
  • Must be effective at
    listening to, understanding, and clarifying concerns raised by employees
    and guests.
  • Must be able to
    multitask and prioritize departmental functions to meet deadlines.
  • Approach all
    encounters with guests and employees in an attentive, friendly, courteous
    and service-oriented manner.
  • Attend all hotel
    required meetings and trainings.
  • Maintain regular
    attendance in compliance with Wyndham Hotel Group Standards, as required
    by scheduling, which will vary according to the needs of the hotel.
  • Maintain high
    standards of personal appearance and grooming, which includes wearing the
    proper uniform and nametag.
  • Comply with Wyndham Hotel
    Group Standards and regulations to encourage safe and efficient hotel
    operations.
  • Maximize efforts
    towards productivity, identify problem areas and assist in implementing
    solutions.
  • Must be effective in
    handling problems, including anticipating, preventing, identifying and
    solving problems as necessary.
  • Must be able to
    understand and apply complex information, data, etc. from various sources
    to meet appropriate objectives.
  • Must be able to
    cross-train in other hotel related areas.
  • Must be able to
    maintain confidentiality of information.
  • Must be able to show
    initiative, including anticipating guest or operational needs.
  • Perform other duties
    as requested by management.

·        
Maintain
a friendly and warm demeanor at all times.

 

 

Fundamental
Requirements:

 

·         Employees
must, at all times, be attentive, friendly, helpful and courteous to all
guests, managers, and fellow employees.

·       Ensure
work areas are properly stocked and prepare requisitions as needed.

·           
Ensure
work areas are neat and clean.

·           
Check
that trays and tables are set to standards.

·      Ensure
quality control of all menus with regards to cleanliness and appearance.

·           
Assist
in the outlets when necessary.

·           
Ensure
that tables are cleared promptly.

·           
Ensure
proper settlement of checks.

·           
Ensure
orders are delivered on time.

·           
Ensure
food quality.

  

Education &
Experience:
 


·    High
School diploma or equivalent and/or experience in a related field preferred.

·    At
least 1 year of progressive experience in a hotel or a related field required.

·       Previous
supervisory responsibility preferred.




Physical
requirements:

·      Flexible and long hours sometimes required.

·    Medium
work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of
force frequently or constantly to lift, carry, push, pull or otherwise move
objects.

 



Advertisement