Food and Beverage Supervisor

Property Name
Delta Hotels and Resorts
Job Title
Food and Beverage Supervisor
Location
Florida-Orlando
Company Name
City
Orlando
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
Yes
Accommodation
No
Industry
Hotel/Resort
Position Categories
Beverage/Bar, Catering/Events, Food & Beverage
Other Benefits
Health Insurance, Vacation, Bonus, 401K

JHM Hotels, Inc. Job Opportunities and Hotel Careers

JHM Hotels, Inc. is a national multi-brand hotel company that has developed, acquired, owned, and operated hotels throughout the United States for more than 36 years. These years of growth have earned the company rich and varied experience in every facet of modern hotel development and management.

JHM Hotels has 40 properties with over 6,520 rooms and 1,500 associates with a concentration in key U.S. destinations such as Orlando, Atlanta, Miami, Charleston, SC and soon Washington, DC, along with a five-star luxury hotel in Surat, India. Operating under top performing franchise flags such as Hilton, Hyatt, Marriott, and Starwood, JHM is committed to being a premier lodging company. The company's mission statement shares this commitment with guests, associates and ownership.

The JHM "family" has grown by inviting highly qualified, performance-oriented professionals to join their team and continue to add chapters to the JHM Hotels success story. JHM continues to add to its portfolio through a well balanced and long term growth plan. New associates who are excited about developing a career with a dynamic, values-driven company and ready to be challenged are great candidates for becoming a part of this well-established, yet growing company.

JHM Hotels is an Equal Opportunity Employer and participates in the E-Verify program.

Candidates are offered an opportunity to explore a work environment where their hard work, dedication, integrity and commitment are the keys to their personal and professional growth. With a long standing history of promotion from within and a low turnover rate, which is significantly below the industry standards, the limits of a hospitality career with JHM are unending.

You will find JHM Hotels driven to be "a premier lodging company", never satisfied with the status quo and always searching for a better way to exceed associate, guest and owner expectations.

Job Description

Job Purpose

The purpose of the Food and Beverage Supervisor is to assure the overall success of the hotel by meeting or exceeding the planned objectives for revenue, profit, guest satisfaction and product quality within the hotel's Food and Beverage Operations. Additional responsibilities include developing and implementing continuous improvements of process and performance, initiating associate recruitment, promotion, or transfer, and performing associate evaluations.

 

Essential Job Functions

  • Oversees the overall operation with a direct emphasis on Food and Beverage by setting the objectives, measuring performance and supervising the department heads. 

  • Achieves desired customer service goals by monitoring the service provided and developing and implementing strategies to achieve desired service levels.

  • Ensures that all new associates receive a thorough orientation and on-going technical training.

  • Increases efficiency of operations by analyzing procedures and practices and implementing alternative strategies as required.

  • Implements the approved budget; monitor revenues and costs on a daily basis and take corrective action when necessary.

  • Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control, and other expenses.

  • Monitors service and teamwork on a regular basis and counsels associates as needed

  • Meets and exceeds the expectations of the associates by utilizing leadership skills and motivation techniques in order to maximize associates productivity and satisfaction of direct reports.

  • Develops and implements strategies to achieve Employee Satisfaction Index goals.

  • Creates a positive work environment for all associates.

  • Communicates with other managers and associates to provide smooth working relations between departments

  • Determines and communicates standards of performance to associates. Evaluates associate performance on a regular basis and recommends salary increases as appropriate.

  • Develops associates to maximize potential and prepare for future promotional opportunities by conducting counseling sessions, determining developmental needs and allowing these needs to be met.

  • Ensures that disciplinary action is taken as required utilizing consistency, fairness and respect within framework of established JHM guidelines.

  • Assists the General Manager; directs or cooperates with other managerial personnel as required or requested.

Job Requirements

Experience/Education

College degree in Hotel Administration preferred; 3-5 years hotel management/supervisory experience or equivalent combination of education and experience.

JHM Hotels is an Equal Employment Opportunity and E-Verify Employer.  All applicants are subject to background and substance abuse screening prior to any offer of employment.