Food and Beverage Server - Afternoon Tea

Fairmont St Andrews

Location: GB - St Andrews

12/11/16 17:30
Employer
Job Details
Food & Beverage Server - Afternoon Tea

As a Food and Beverage Server of our Afternoon Teas at Fairmont St Andrews, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.

Hotel Overview: Set on a 520 acre estate with a unique coastal setting in the Home of Golf, Fairmont St Andrews is the perfect location to turn any holiday into a treasured memory whilst offering a resort experience steeped in the history of the area and traditions of Scotland. The Resort includes 209 luxurious guest bedrooms, 6 diverse dining outlets, 2 golf courses and a tranquil Spa & Leisure facility.

Summary of Responsibilities:

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

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Consistently offer professional, friendly and engaging service

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Assist guests regarding menu items in an informative and helpful way

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Follow outlet policies, procedures and service standards

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Have full knowledge of beverage lists and promotions

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Have full knowledge of all menu items, garnishes, contents and preparation methods

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Follow all safety and sanitation policies when handling food and beverage

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Other duties as assigned

Qualifications:

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Previous service experience an asset

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Previous point of sale system experience an asset, but not required

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Excellent communication and organizational skills

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Strong interpersonal and problem solving abilities

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Highly responsible & reliable

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Ability to work well under pressure in a fast paced environment

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Ability to work cohesively with fellow colleagues as part of a team

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Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

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Constant standing and walking throughout shift

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Frequent lifting and carrying up to 20 lbs

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Occasional kneeling, pushing, pulling, lifting

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Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Applicants must be eligible to work in the EU or hold a valid work authorisation for the UK.