Food & Beverage Manager

Park Hyatt New York

Location: US - NY - New York

Apr 4, 2018
Park Hyatt New York
Job Details
We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences to each every guest.Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

The Food & Beverage Manager is responsible for overseeing the Food & Beverage Departments. The manager will work directly with and in the absence of the Assistant Director of Operations to maintain and improve the Food & Beverage Division. The ideal candidate will accomplish this by monitoring the daily functions of the department, including providing support and guidance to the Room Service, Stewarding, and Outlets teams, ending in a positive guest experience.

Responsibilities include:
* Support hotel leadership by developing and assuming key management responsibilities
* Assume the role of liaison between all departments within the food & beverage division and all other hotel departments
* Supervise departmental performance and provide them council
* Manage hourly room service and stewarding employees through scheduling, payroll, training, coaching, evaluating and hiring
* Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
* Monitor ordering, labor cost, and quality and consistency on a daily basis ensuring financial performance and control
* Ensure proper safety and sanitation of all kitchen facilities and equipment
* Organize and facilitate departmental meetings, training and goals setting

* Previous experience in Hotel Room Service, Stewarding, Fine Dining, and Beverage strongly preferred.
* Possess strong leadership, communication, organization and relationship skills
* Experience with training, financial management and customer service
* Proficient in general computer knowledge
* A true desire to exceed guest expectations in a fast paced customer service environment
* Previous luxury brand experience preferred
* Previous experience with managing in a union environment strongly preferred
* Ability to work a flexible schedule including nights, weekends, and holidays

Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
F&B - Food & Beverage