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292F8DEA7FF31D84
Food & Beverage Manager
Property Name:
Mandarin Oriental, Las Vegas
Date Posted:
7/26/17 10:30 AM
Location:
US - NV - Las Vegas

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details

Mandarin Oriental, Las Vegas is a sophisticated luxury hotel and residences prominently located at the entrance of CityCenter, a magnificent urban resort destination at the heart of the Las Vegas Strip. Awarded the esteemed AAA Five Diamond Award rating and the coveted Forbes Five-Star award for our Hotel, Spa and Twist by Pierre Gagnaire, we offer spectacular accommodations, a relaxing Spa, fine-dining and legendary service

Duties and Supporting Responsibilities

  • Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
  • Provide leadership and support for Bartenders, Servers and Barback staff
  • Train, develop, evaluate and schedule Bartenders, Servers and Barback staff
  • Performs administrative duties such as, scheduling, payroll, labor management and inventory control
  • Responsible for the recruitment and selection of new colleagues
  • Provide excellent service at all time to all of our guests
  • Assist guests courteously and efficiently
  • Manages day to day Bar and Tea Lounge operations
  • Supervise and maintain the cleanliness of the Bar and Tea Lounge at all times
  • Chair monthly departmental colleague meeting
  • Conduct daily communication meeting with staff prior to shift
  • Ensure Bar and Lounge MOQA, Forbes and LQE service standards are adhered to
  • Accountable for the performance management of colleagues, including property evaluation cycle and coaching program
  • Uphold and enforce all hotel policies and procedures as stated in hotel colleague handbook and reviewed during new hire departmental checklist process
  • Communicate all group information/changes to appropriate hotel colleagues in an accurate and timely manner
  • Entertain clients, as appropriate
  • Coordinate all aspects of service to include but not limited to:
    • Food and beverage requirements
    • Timing of events
    • Special attention guests
    • Table setup
    • Special requests
    • Complimentary desserts, drinks, etc.
    • Billing instructions
    • Authorized signatures

Requirements

Mandatory

  • Read, write and oral proficiency of the English language
  • Willing to work a flexible schedule and holidays
  • Self-motivator and motivator of others
  • Work in a safe, prudent and organized manner
  • Have an in-depth knowledge of food and preparation
  • Have a in-depth knowledge of wine
  • Be able to relate to all levels of guests and management
  • Have a minimum of 3 years experience in similar position, preferably in luxury environment
  • Have the ability to handle multiple tasks at one time
  • Have excellent communication and organization skills
  • Be able to consistently delight and satisfy our guest
  • Have the ability to handle guest requests in a detailed manner
  • Must have excellent attention to details, and extensive service knowledge

Desirable

  • Multi-lingual
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D