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6196A763D222A934
Floor Supervisor/Rooms Inspector
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Property Name
The Darcy
Job Title
Floor Supervisor/Rooms Inspector
Location
District of Columbia/Washington
Company Name
City
Washington
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Housekeeper, Shift Supervisor

Job Details

Req # 6720BR

Job Title Floor Supervisor/Rooms Inspector

Position Type Full Time - Regular

Location Name The Darcy

City Washington

State DC

Why Us The Darcy is situated on the corner of Scott Circle and is walking distance to all of the historical sites including the White House and the Capitol. The Darcy is also the newest member of the Hilton Curio Collection. The hotel has 226 rooms with approximately 5500 square feet of meeting space. There are 2 food and beverage operations. The Hotel Restaurant named Siren, run by the RW Restaurant Group which is owned by Robert Wiedmaier, a renowned chef/restauranteur who has 8 other successful restaurants throughout the DC Metro area. Siren is a seafood themed restaurant where “each day's catch will inspire its own preparation method in the hands of seasoned chef Robert Wiedmaier and Brian McBride

The hotel will also partner with Lil’B Coffee & Eatery, which is a street-level hangout serving a Southern inspired menu from celebrity chef David Guas. Fresh baked goods and sweets, signature casual eats, and loaded, seasonal sandwiches that give a nod to the chefs native city of New Orleans are complemented by hand-crafted coffee drinks and a range of locally brewed beers, meads and wines. With its semi-industrial design, exposed brick and handcrafted wood tables and counters, the corner spot will be both comfortable and cool. Lil B will open in early August

Posting Overview

The Floor Supervisor ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests. Responsible for training associates on customer service, cleaning standards, and adherence to the department’s operations. Inspects rooms and assigned areas for cleanliness and maintenance.

Requirements

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Requires supervisory skills. Ability to communicate information and hotel services to management and guests. Moderate hearing necessary for one-on-one communication with guests and staff, telephone use. Excellent vision necessary for quality inspection, review reports. Excellent speech communication skills for one-on-one communication with guests, telephone usage and two-way radio and associates. Excellent literacy necessary to interpret reports.

Abilities

Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner. Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner. Carrying up to 35 lbs. of supplies. Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required. Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift. No driving required.

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Material/Equipment Used

Chemicals/Agents used: Cleaning chemicals, aerosol sprays used to perform function. Back brace worn approximately 100% of 8 hour shift. Gloves worn 10% of 8 hour shift. Operation of vacuum cleaner, wet vac, trash receptacle, computer, computer printer, telephone, two-way radio, calculator.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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