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Executive Meetings Manager

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Property Name:
Four Points by Sheraton Los Angeles Intl Airport
Job Title: 
Executive Meetings Manager
California-Los Angeles/Long Beach
Company Name: 
Los Angeles
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

Responsible for selling group business from all marketsregions primarily handling no more than 10 to 20 room nights while maximizing revenues for all areas of the hotel. Assists in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.

1.Responds in a timely manner to incoming groupcatering business opportunities.

2.Ensures that all business is booked within hotel parameters.

3.Conducts hotel site inspections and client presentations.

4.Create contracts and other related booking documentation as required. Manage and maintain client account files.

5.Prospect for new business participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry eventsprograms as needed.

6.Builds and maintains strong client relationships.

7.Detail events to include all food beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotels needs.

8.Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.

9.Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.

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