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Executive Meeting Manager - Business Transient Sales
Property Name
AC Hotel New Orleans Bourbon/French Quarter
Job Title
Executive Meeting Manager - Business Transient Sales
Louisiana-New Orleans
New Orleans
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

A Premier Hotel Management & Investment Company with Strategic Vision and Strong Core Values

Since 1987, Pacific Hospitality Group has maintained a strategic vision and strong core values as guiding principles for business success. With luxury hotel properties from Napa Valley to Southern California, PHG's growing portfolio of hotel and resort investments reinforces the company's cohesive vision and ensuing success.

PHG manages, develops, finances, and owns hotels and resorts located in California, Hawaii, Arizona and Louisiana. We currently own and manage 11 hotels and resorts, representing over 2,676 rooms and 203,650 square feet of premier indoor meeting and event space.

Job Description

AC Hotel New Orleans


Executive Meeting Manager - Business Transient Sales

Are you a fast thinking individual that seeks challenges with enthusiasm and a strong sense of urgency and enjoys a competitive sales arena and the hospitality field?  Do you enjoy building relationships and continued people interaction where your flexibility and ability to "think outside of the box" is recognized and appreciated?  Are you persuasive by nature, but assertive and adept in securing new clients and insuring you are able to "close the deal"?

If the answer is YES, AC Hotel New Orleans, our newly renovated hotel targeted to open in October 2017 has an opportunity for you!

Job Summary:

The Executive Meeting Manager - Business Transient Sales reports to the Director of Sales and is primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, facilitating and closing small group business opportunities (25 rooms or less) as well as event execution. Surpass revenue goals by providing complete account penetration of their assigned territory by focusing on Corporate, Consortia, TMC, FIT, Leisure segments.

***This position is a combination based on business needs/levels. 

Essential Duties/Responsibilities:

Executive Meeting Manager (50%)

Government/Education - 15 on peak

  • Identify new business that fits sales parameters by using a wide variety of means/tools
  • Prospect for new business through individual creativity and innovation
  • Solicit local transient accounts
  • Negotiate group business (25 rooms or less) that meets or exceeds hotel revenue goals
  • Negotiate contracts, ensuring that all pertinent aspects of solicitation and closing are complete and documented
  • Outreach via phone to targeted markets
  • Maintain accurate information in sales management tool (Delphi fdc) on all new and ongoing leads and accounts, including solicitation efforts and all activities up to date
  • Follow proper event management procedures for event execution to include, but not limited to, BEO creation, F & B forecasting, resume communication, amenity/VIP designation and room block management
  • Produce accurate contracts, banquet/catering event orders and resumes within timeframe set by hotel responding to all leads and RFPs within 24 hours
  • Maintain accurate and timely internal hotel communication
  • Conduct site inspections, local sales calls and attend appropriate trade shows and client events
  • Create a dynamic and positive relationship with customer from sales phase through on site execution of event



Business Transient Sales (50%)

  • Research, develop and secure new and existing accounts, and maintain assigned accounts in the Corporate, Consortia, TMC, FIT, Leisure segments to meet/exceed revenue goals
  • Retain and grow existing accounts through competitive, market, and industry research, analyzing customer needs, and creative problem solving
  • Skilled and self-directed sales negotiator responsible for maintaining an active schedule of telephone solicitation, outside sales calls, site inspections, client entertainment, and community and industry networking activities
  • Responsible for maintaining sales files, and developing weekly and monthly sales reports in accordance with the company's sales procedure standards, and preparing additional reports on account metrics and market conditions as requested
  • Utilize Hotelligence for prospecting national and global accounts
  • Oversee the RFP process
  • Build and maintain relationships with national sales
  • Attend trade shows, community/networking events and industry meetings
  • Research/maintain knowledge of market trends, competition and customers
  • Prepare correspondence to customers, internal booking reports and client data
  • Participate in weekly staff meetings and daily sales stand ups


Physical requirements:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk or hear, use hands and/or reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste and smell. The employee is occasionally required to lift and/or move up to 40 pounds.  Specific vision abilities required by this job include close vision, at least 20" or less; distant vision at 20' or more and color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and own or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment.


About AC Hotel New Orleans

Contemporary style meets Southern charm at AC Hotel New Orleans Bourbon/French Quarter Area. With 6 event spaces, a total of 4,680 Sq Ft of total event space, 168 capacity of the largest event space, 3 maximum breakout rooms, and also our 220 newly renovated guest rooms is ideal for the modern-day traveler.


For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.


AC Hotel New Orleans is an equal opportunity and E-Verify Employer M/F/V/D

(ref. 23605)

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.