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Property Name
Sonoma Hilton
Job Title
Executive Meeting Manager
Location
California-San Francisco/Marin
City
Santa Rosa
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Industry
Hotel/Resort
Executive Meeting Manager

Apply Now Atrium Hospitality is a leading hotel and asset management company headquartered at Deerfield Point in Alpharetta, GA, overseeing a portfolio of hotels licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

Job Description

Position Description:

IDEAL CANDIDATE:

The Executive Meeting Manager is part of the sales team focused on working with small groups. This position works on all aspects of the sales process from receiving inquiry calls, booking business, confirming details and working with the group while they are at the hotel. Excellent communication, organization, and hospitality skills are required for this position.

PRINCIPLE RESPONSIBILITIES:

* Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable Rooms and Catering business in accordance with selective selling guidelines.

* Prepare and send requested collateral materials to designated clients or guests. Common collateral materials may include catering menus, brochures, meeting room layouts, seating capacity diagrams, area maps, and brochures.

* Prepare and send requested proposals and contracts to designated potential clients.

* Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.

* Coordinate all details pertaining to Rooming Lists to include room types, shared rooms, room locations, handicap-accessible rooms, and room billing etc.

* Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services etc.

* Coordinate all details to appear on each Banquet Event Order. Details to coordinate may include meeting room set-up specifications, banquet food and beverage items, audio/visual equipment and billing details.

* Distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the banquet service staff, the culinary team and the rooms division staff.

* Conduct site inspections. Entertain qualified potential clients in accordance with company policies.

* Document and report all sales activities.

* Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, and entertained frequently.

* Perform other services and duties as requested by the General Manager. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.

EXPERIENCE/SKILLS REQUIRED:

To execute this position effectively and successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required.

EDUCATION AND EXPERIENCE:

A Bachelor’s Degree or a Hospitality Degree, Business, Marketing, or related field. Minimum 1-2 years’ experience in Convention Services, Banquet, Hotel Sales, Marketing, or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and comprehend instructions, both written and oral. Ability to effectively present information in one on one or small group situations to customers, clients, owners and other associates of the organization.

REASONING ABILITY:

Ability to investigate and analyze large amounts of data drawing a conclusion on that data and offering recommendations for improvement of hotel revenues. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

DESIRED COMPETENCIES:

* Persuade and influence
* Motivate, encourage and inspire
* Creative thinking
* Effective communication
* Leadership skills
* Outgoing personality
* Problem resolution

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Requirements

 

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