At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.
Responsible for the overall operation of the Housekeeping department. Maintain guest rooms and public areas in a clean, comfortable and saleable condition, including heart of the house areas. Coordinate with the Front Office to review occupancy levels and staff labor accordingly. Maintain a room history journal-detailing inventory, major maintenance and repairs, renovations and general cleaning. Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment. Maintain records of linen usage and compare to occupancy levels. Review linen inventory and oversee laundry operations. Test and evaluate cleaning supplies and equipment. Meet with vendors and contractors to learn about new products and services offered. Establish and supervise system of controls to ensure that maximum standards of service are maintained. Prepare an annual budget outline for capital expenditures for the Housekeeping Department. Remain alert, courteous and helpful to guests at all times.