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Executive Housekeeper
Property Name
Marriott Rochester
Job Title
Executive Housekeeper
Location
Minnesota-Mankato/Rochester
Company Name
City
Rochester
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Rooms - Housekeeping

Executive Housekeeper


Corporate Overview

At Richfield, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.

Richfield Hospitality sets high performance expectations, and we reward dedicated associates who are driven to produce impactful and innovative results for our guests and the company. Our flexible and nimble organization is maintained at a manageable size, enabling our associates to avoid bureaucratic red-tape. This competitive advantage drives our entrepreneurial management style that empowers our associates to make decisions, be creative, work resourcefully, and produce immediate results that exceed expectations.

Job Description

Richfield Hospitality, Inc. is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Richfield achieves superior operating results through its strong commitment to guests, associates and owners.

Experience firsthand the recent transformation of the Rochester Marriott Mayo Clinic. Connected to the Mayo Clinic, the Rochester Marriott Mayo Clinic offers easy access to the city's most popular attractions via the climate-controlled pedestrian subway and skyway. Featuring luxurious bedding and HDTV's, our newly remodeled rooms offer a wealth of upscale amenities and complimentary wireless internet access. Indulge in shopping at University Square or set out for adventure with biking, fly fishing, and horseback riding nearby. Business travelers working with Rochester Methodist Hospital or other area companies will enjoy the spacious guest rooms with well-lit work desks and high-speed Internet. Host work sessions in the large boardroom of this downtown Rochester Minnesota hotel. Unwind from a busy day in our atrium lobby, Salute Wine Bar & Restaurant. Discover the warm, reassuring comfort of the Rochester Marriott Mayo Clinic.

We seek leaders that have a passion for hospitality and are Accountable, Authentic, Compassionate, Driven, Original, Talentcentric, and Fun.  These are our Hallmarks and they reflect the values that are important to us.  Our Hallmarks drive our culture and play an integral role to the success and the continued growth of our company.

The Executive Housekeeper coordinates and directs the activities of the Housekeeping and Laundry Departments and directs all personnel performing housekeeping and laundry tasks.

 

Essential Duties and Responsibilities

  • Hiring of individuals needed for the Housekeeping and Laundry Departments.

  • Gives written and verbal guidance to Supervisors and line employees through meetings, training, and scheduling.

  • Ensures employee safety and the correct operation of equipment by providing written and verbal training.

  • Checks guestrooms after housekeeper has serviced them to ensure cleanliness and upheld standards.

  • Reviews, organizes, plans, and implements changes in projects and day-to-day operations as needed.

  • Prepares of daily and weekly payroll.

  • Inspects Laundry Department to ensure quality of material and proper techniques are used at all times.

  • Delegates tasks to employees.

  • Approves daily purchases, levels of inventory, and supplies.

  • Maintains accurate and complete records of usage and uses forecast information to assure adequate supplies are available.

  • Responds immediately to guests' comments and concerns and takes corrective action when appropriate.

  • Directs planning and hosting of department meetings.

  • Participates in preparation of a budget .

  • Participates in Manager On Duty program.

  • Maintains positive working relationships with other hotel departments.

  • Performs other duties as requested by Supervisor.

  • Works varying hours and days.

Job Requirements

Required Skills and Requisites

  • Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Requires effective reading, writing and oral comprehension.

  • Leadership qualities. Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results. 

  • Service orientation. Knowledge of principles and processes for providing customer and personal services. 

  • Possess ability to organize and prioritize tasks.

  • High School Diploma required.

  • College Degree preferred.

  • Prior hospitality experience required.

  • Two or more years of experience as Assistant Executive Housekeeper in proper of similar size and business volume.

At Richfield, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.