At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.
Performs human resource functions for staff, including recruiting, training, scheduling, and appraising performance. Manages finances of Housekeeping and Laundry operations including budget and inventory controls. Analyzes data and compiles reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget. Establishes and maintains adequate supplies for efficient operation of the department. Plans and conducts staff meetings. Attends various other related meetings to obtain and disseminate pertinent information. Ensures proper usage of chemicals and equipment. Supervises the operation of linen, uniforms, supplies and storage rooms. Installs inventory controls for uniforms, linens, and supplies to be monitored by issuance procedures and purchasing. Implements all operating and quality standards established for the Housekeeping department. Maintains productivity standards for the housekeeping department. Prepares operating budgets and capital expenditures for the department. Assign, train and direct the staff to carry out the basic program as set up and design such to give the maximum efficiency in performance, maintaining the policies and standards of the property. Maintain guest rooms and public areas in a clean, comfortable and saleable condition, including heart of the house areas. Coordinate with the Front Office to review occupancy levels and staff labor accordingly. Maintain a room history journal-detailing inventory, major maintenance and repairs, renovations and general cleaning.