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Executive Housekeeper

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Property Name:
Hyatt Place FarmingtonSalt Lake City
Job Title: 
Executive Housekeeper
Utah-Salt Lake City
Company Name: 
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

JOB OVERVIEW Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.

1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline andor termination when appropriate.
2. Provide clear direction in assigning and instruction housekeeping and laundry staff in details of work.
3. Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space area including restaurants, lounges, meeting rooms, etc.
4. Conduct and lead daily training and consistent daily inspection of both vacant and occupied rooms.
5. Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of department.
6. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel hazard communication program.
7. Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
8. Evaluate condition of furniture, fixtures, dcor, etc. Make recommendations and assist in the coordination of rehab projects.
9. Communicate both verbally and in writing to provide clear direction to staff.
10. Comply with attendance rules and be available to work on a regular basis.
11. Review Out of Order rooms daily communicate with Sales and Front Desk any rooms that will not come back for sale.
12. Give immediate response to all guest opportunities and correspondence.
13. Delegate and monitor department check lists and projects for downtimes.
14. Work with maintenance to ensure SuiteCare rooms are being handled properly.
15. Perform any other job related duties as assigned.
1. Five years hotel management experience (Hyatt Place experience preferred).
2. Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
3. Ability to work under pressure in a fast paced environment.
4. Self-starting personality with an even disposition.
5. Uniform and personal appearances are kept clean and professional and are in accordance with hotel grooming policy.
6. Can communicate well with guests. Always greet guests in a friendly and professional manner according to hotel standards.
7. Must be willing to pitch-in and help co- workers with their job duties and be a team player.
8. Comply with the company and hotel policies and procedures.

1. The noise level in the work environment is usually moderate.
2. FingeringGraspingFeeling Must be able to use hands and fingers to handle or feel objects, tools, or controls.
3. Lifting Must be able to regularly lift andor move up to 10 pounds, frequently lift andor move up to 30 pounds, and occasionally lift andor move more than 50 pounds.
4. Mobility Must be able to frequently reach with arms and hands, climb or balance, and to bend, stoop, kneel, crouch or crawl for short periods of time.
5. PushPull Must be able to push andor pull equipment weighing up to 100 lbs.
6. Seeing Must be able to see well enough, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, to navigate tight spaces, and log daily activity legibly.
7. StandingWalking Must be able to walk and stand for long periods of time as well as to perform repetitive physically demanding tasks.
8. TalkingHearing Must be able to talk and hear well enough to communicate on the phone and in person.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company