Executive Club Supervisor

Swissôtel Kunshan

Location: CN - Kunshan

17/11/16 17:30
Employer
Job Details
“a passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissôtel Kunshan has 387 elaborately designed rooms and suite offering Swiss hospitality with efficiency and reliability. Swissôtel Kunshan has comprehensive meeting and banqueting facilities of different sizes and scales offering great opportunities for business meetings, sit-down meal, cocktail reception or a social function.

The “Front Office” is managed by friendly and dedicated professionals. To strengthen our team, we are looking for:

Excutive Club Supervisor

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

* To consistently offer professional, friendly and engaging service

* To lead and supervise the Front Office team in all aspects of the department and ensure service standards are followed

* To maximize revenues by upselling and following budget guidelines

* To handle Guest concerns and react quickly, logging and notifying proper areas

* Be fully competent in all reception and cashier duties

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

* Previous experience in a leadership or supervisory role an asset

* Previous PMS experience required

* Computer literate in Microsoft Window applications an asset

* Must be able to type 25 words per minute

* University/College degree in a related discipline an asset

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you are interested in embarking on a challenging career with us, we invite you to submit your application online.

Swissôtel is an Equal Opportunity Employer.

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

Job Level
: Colleague

Schedule
: Full-time

Shift
: Day Job

Travel
: No

Closing Date
: Ongoing

Job Number:
SKU00265