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Executive Administrative Assistant
Property Name
Thompson Chicago
Job Title
Executive Administrative Assistant
Company Name
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

Inspired Careers

Our ability to create exceptional experiences comes from an equally exceptional place - the hearts and minds of our team members. And regardless of whether our candidates have already built successful hotel careers, or join us from comparable boutique hotel jobs, we know our most successful team members are those who are ready to be their best authentic selves.

Job Description

Job OverviewProvide clerical and administrative support for the General Manager, including computer input, filing, tracing, answering telephones (for entire office as required), printing reports, payroll, maintaining manager files and departmental records; will provide administrative support to other key executives as needed.Essential Functions
  • Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction
  • Be familiar with all services and features and local activities to respond to guest inquiries accurately
  • Make calls to specified individuals as requested. Greet all individuals arriving at executive offices and assist with their needs
  • Document and maintain appointment calendar
  • Arrange meeting room requirements as requested
  • Retrieve and distribute departmental mail
  • Prepare and distribute documents to appropriate personnel
  • Prepare and distribute requests for complimentary room reservations
  • Complete and distribute amenity request forms; follow up on any changes
  • Maintain confidentiality and security of specified hotel information, correspondence, reports and files

Job Requirements

  • Excellent customer service focus and communication skills
  • Proficient in Microsoft Office products such as Word, Excel and Publisher
  • Exceptional organizational skills
  • Ability to multi-task while meeting deadlines
  • One year admin assistant experience preferred but not required 
  • Fluency in English both verbal and non-verbal
  • Background in Hotel and Hospitality a plus
  • Prefer 4 year college degree or equivalent experience