Events Concierge

Hotel Colonnade Coral Gables

Location: US - FL - Coral Gables

Dec 20, 2017
Employer
Job Details
Company Info

Join one of the fastest growing lifestyle hospitality companies and enhance your career! Pivot Hotels & Resorts, the lifestyle and luxury division of Davidson Hotels & Resorts, operates with a deep-rooted passion for continuous innovation, exceptional service delivery, revenue generation, inspired marketing and financial responsibility. As disruptors of the status quo, we intend to spark a movement honoring our community, the adventure-minded traveler and work-hard-play-harder road warrior through distinctive design, bespoke wellness offerings, philanthropic endeavors and locally sourced, internationally influenced food and beverage. Constituted by some of the most accomplished leaders in lifestyle hospitality, Pivot Hotels & Resorts caters to today’s experience-seeking, adventurous traveler through inspiring design, thoughtful service, and one-of-a-kind experiences at each of its hotels and resorts. At Pivot Hotels & Resorts, we know that it is the people who operate our hotels that make the difference between average and exceptional performance. So we want you to join us to be the difference! More information can be found at www.pivothotels.com.

Property Info

The Westin Colonnade Coral Gables is an upscale, boutique hotel located just steps from Miami's famed Miracle Mile. We provide personal, instinctive and renewing service to our guests in our beautifully appointed hotel with 157 guest rooms and 22,000 square feet of meeting space.

Position Info

The Events Concierge is an expert in handling a variety of critical guest needs. Whenever possible, the Concierge is expected to strive to make the impossible achievable for our guests by relying on contacts with local merchants and service providers. They must demonstrate your knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance the stay of our guests. This position will answer questions or make arrangements on items such as transportation, restaurant reservations, interesting places to visit or health and beauty services, cultural events, religious worship, childcare, shopping, florists, and any other needs. The role will also give directions to meetings and events within the hotel as well as explain hotel facilities. Finally, they're expected to assist guests with receipt of fax, mail, messages and packages and help them process such communications and shipments.

QUALIFICATIONS:
• Customer service experience preferred 1-2 years.
• Read, write, speak and understand English.
• Meet minimum age requirement of jurisdiction.
• Familiar with local area and attractions.
• Ability to communicate effectively with the public and other employees.
• Prefer typing of 35 words per minute minimum.

EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
[see description]
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Concierge Desk