Event Service Manager

Park Hyatt New York

Location: US - NY - New York

Aug 10, 2017
Park Hyatt New York
Job Details
We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

TheEvent Service Manageris a fully competent individual who has experience in the sales process and function of a hotel. The responsibilities of this role will act as lead with all internal communication within the hotel staff. Working closely with clients to gather information regarding their programs. Menu detailing and suggestive selling to customers. Planning and organizing all details for both corporate groups and high-end personal family visits. Thisindividual will act as the onsite contact for all in-house groups working closely with the hotel operations team and the sales managers and directors. The position also requires working with billing details, rooming lists and all planning details as well as produce invoice and final billing for the groups upon departure. TheEvent Service Manageralso works as a team member with the sales and catering staff to in close contact with assigned Administrative Assistant and other support staff.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

* A true desire to satisfy the needs of others in a fast paced environment
* Refined verbal and written communication skills
* Must be detail oriented and have the ability to multitask
* A minimum of 2 years of hotel sales or comparable experience preferred
* Must be proficient in general computer knowledge
* Previous planning/service manager experience preferred
* Knowledge with Envision, EAS, and EMS preferred
* Proficiency in Arabic preferred

Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.