Event Meeting Manager
Property Name:
Dolce Norwalk
Job Title 
Event Meeting Manager
Company Name: 
Wyndham Hotel Group
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

Dolce Norwalk, a Dolce collection is searching for an Event Meeting Manager to work at our beautiful property located in Norwalk, CT. This position is responsible for managing a day meeting territory and meeting or exceeding yearly revenue goals by developing accounts and business opportunities. This position will focus on the selling and servicing conference and social events.


Responsibilities will include but not be limited to:

·    Manages
market territory based on annual room revenue target. This includes identifying
potential day meeting/small meeting business, negotiating room nights and
rates, and closing the deal with a signed contract.

·    Plans
and coordinates details for day and small meetings. This including completing
accurate BEO’s, upselling food, beverage, room rental, recreation, special
amenities and technology.

·    Actively
prospects and solicits new contacts and business opportunities for day meetings
and small meetings.

·    Acts
as on-site contact for day meeting and small meeting groups, and larger groups
as needed.

·    Produces
tickets for master billing including contract services, room rental and day

·    Completes
weekly backlog reports and other departmental reports as designated.

·    Works
with Conference Sales Managers, Global Sales Managers, and Revenue Manager to
assure maximum utilization of facility.

·    Attends
weekly resume meeting, daily ops meeting, sales meetings, training programs,
and other meetings as designated.

·    Provides
feedback to Director of Sales and Marketing relating to guest comments,
observations, rumors, industry news, etc.

·    Follows
up with client contact at the end of each meeting to ensure satisfaction and
obtain feedback.

·    Assists with and completes special projects and assignments as
designated by the Director of Sales and Marketing.

·    Assistance with social media postings on Facebook and Dolce
Norwalk website.

·    Assist team members with PO’s, expense accounts, marketing
supplies, etc.

Basic Qualifications

  • Minimum formal education of a
    college degree and a minimum of two years of job related experience in
Salary $40,000 - $45,000
      General Requirements
      • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
      • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
      • Must be able to multitask and prioritize departmental functions to meet deadlines.
      • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
      • Attend all hotel required meetings and trainings.
      • Participate in M.O.D. coverage as required.
      • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
      • Maintain high standards of personal appearance and grooming, which include wearing nametags.
      • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
      • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
      • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
      • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
      • Must be able to maintain confidentiality of information.
      • Perform other duties as requested by management.