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Position Details

Lakewood Regional Support
Lakewood Regional Support
Management Position:
Entry-level Position:
Position Categories:

Engineering Shift Supervisor

Position Summary
This positions supports the Director and Chiefs of Engineering in maintaining the property assets to the highest level by providing direction and supervision to the staff, monitoring various aspects of the day to day operations, preparing reports related to department operations, assisting in staffing, training, evaluating performance.
Job Specific
• Maintains engineering department staffing levels so as to provide for optimal performance
• Establishes daily work assignments, and directs flow of same to completion
• Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality
• Assists all department heads in handling any unusual maintenance related guest complaints
• Ensures completion to standard of all required preventive maintenance operations
• Assists engineers in diagnosis of problems related to equipment malfunction
• Coordinate all training programs for department personnel
• Provides supervision/support to all Engineering department staff on a daily basis
• Ensures maintenance shop adherence to cleanliness and safety standards
• Attends all required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments within the hotel
• Assist Chief of Engineering in monitoring energy consumption, maintaining equipment and supply inventories
• Assists Dispatcher in communicating Maintenance Request needs to engineers as needed
• Assists Director of Engineering in the preparation of ADA compliance checklist
• Administers; key control system, tool control procedures
• Works with Security Department with regard to all repairs and maintenance of electronic/hard key locking systems to insure secure nature of all materials, supplies and information
• Performs periodic inspections of all property assets to ensure maintenance to standard
• Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards
• Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
• Develops/approves all departmental budgets, forecasts and schedules
• Establishes and ensures adherence to all department and Loews Hotels guidelines, policies and procedures
• Reviews/Maintains daily payroll report/records maintaining labor cost within established budgetary guidelines
• Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
• Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction
• Other duties as assigned

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
Required Skills and Experience
• Three to five years as an Assistant Chief/Chief of Engineering in a Hospitality environment
• Working knowledge of Electrical, Plumbing, HVAC, Refrigeration and Life Safety operating systems
• Ability to read and interpret architectural/blue-line drawings
• Knowledge of OSHA regulations, equipment operation and maintenance, record-keeping systems
• Effective management, leadership, organizational and communication skills
• Knowledge of computer based management systems such as: OmniComp, Espresso
• Ability to stand, stoop, bend repetitively and lift up to 50 lbs.
• Ability to work flexible schedule to include weekends and holidays
Work Permit:
Applicants who do not already have legal permission to work in the United States will not be considered.
About Loews Hotels

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, St. Pete Beach, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards
  • Retirement (401-K) and incentive plans
  • Medical and dental coverage
  • Short and long-term disability
  • Life insurance
  • Holiday and vacation pay
  • Team member assistance plans
  • Career development programs
  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V