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Property Name
Courtyard – Phoenix/Chandler
Job Title
Dual Hotel Operations Manager
Location
Arizona-Phoenix/Scottsdale
City
Chandler
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Industry
Hotel/Resort
Position Categories
Operations Manager

Exceptional Hotels. Inspiring Careers.

Be inspired to make the most of your hotel career with The North Central Group.

Hospitality is your passion, and you're committed to being the best at what you do.
We feel the same way at The North Central Group. It's how we've evolved into a leading company representing the highest quality hotel brands in the industry and a trusted employer invested in the success of our team members. You'll find it all at The North Central Group. We're committed to providing exceptional guest service and making a real difference in the lives of others. Let us start with yours.

Going beyond the traditional paycheck...our total compensation and rewards.

At The North Central Group, we recognize that our strength as a company depends on the total health and well-being of our team members. And we believe in rewarding and supporting the people who have made us the hospitality leader we are today. After all, it is the unique strengths and experiences of our team members that build strong guest relationships and cultivate our ongoing success.

To view The North Central Group's Total Compensation & Rewards package Click here.

The choice is yours.

You'll have your choice of many career paths that will allow you to showcase your talents and abilities. And because The North Central Group represents quality hotels across six states, including Arizona, Illinois, Iowa, Minnesota, Nebraska and Wisconsin, you'll have plenty of opportunity to take your career as far as you like, and to realize your personal and professional goals.

Whether you're interested in hotel sales or management, becoming a member of our hotel staff or prefer a position at our corporate office, you'll find the encouragement and support you need for an inspiring career.
Click here to search and apply for current career opportunities with The North Central Group.

Job Description

North Central Group is searching for a Dual Operations Manager to work in Chandler, AZ at both the Fairfield Inn & Suites and the Courtyard by Marriott.  The ideal candidate brings experience in customer service and management.  If you would enjoy helping oversee all hotel operation, apply today! 

Job Description

As the Operations Manager, you will be a member of the hotel's Property Management Team and will be responsible for providing exceptional guest service to all hotel guests and setting the standard for all front desk team members to follow. You will supervise a team of dedicated front desk guest service representatives while performing these tasks:

• Assisting with various accounting/financial functions

• Promoting excellent service scores and maintaining high scores

• Acting as the Manager on Duty in the absence of the General Manager

• Assisting with the local sales efforts while staying current on industry trends and local market activities

• Ensuring safety and security of the hotel, staff and guests
 

Benefits and Perks of being an Operations Manager

• A company culture that focuses on its people

• Fun, supportive work environment

• Opportunity for a professional career path

• Health, dental, and vision insurance

• 401K

• Earned time off vacation

• Anniversary day off with pay each year

• Healthy lifestyle monthly reimbursement

• Hotel room discounts nationwide

*Benefits and perks may be subject to plan waiting periods and eligibility criteria*

Qualified applicants must be able to complete a pre-employment drug test, background check and reference checks. 
 

Job Requirements

Job Requirements for Operations Manager

• Associate's degree or higher in business management, hospitality, or related field

• Three years of hotel or customer service experience

• Two years of management or supervisory experience

Operations Manager Knowledge, Skills, and Abilities

• Hospitality and guest focus

• Strong interpersonal and communication skills

• Strong problem solving skills

• Strong attention to detail

• Reliability and honesty

• Planning and organizing

• Teamwork
 

apply now