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6368AC49C9FA7647
At Crowne Plaza Hotels & Resorts we want our guests to feel able to do their best, achieve their goals and be recognized for their success.
To help them we need you to stay One Step Ahead.

Job Description

Are you ready to be a Bellperson/Driver ?

As part of our commitment to giving you Room to Grow, we want you to have the information necessary to take advantage of career opportunities worldwide. Is your career goal taking you toward a position as a Bellperson/Driver? If so, read on and see if this position is what you're looking for…

Crowne Plaza Miami International Airport Hotel is just walking distance from numerous dining options, major companies, and leisure destinations. Our experienced customer-service team work hard to deliver a personalized level of service you simply won’t find elsewhere, and state-of-the-art amenities ensure guests stay connected while traveling. Leisure and business guests alike will appreciate an idyllic combination of comfort, convenience and first-class service in our newly remodeled Crowne Plaza Miami Airport Hotel facilities.

* Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle.
* Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles.
* Assist incoming and outgoing guests with transporting luggage to and from guest rooms. May secure, tag, and store luggage at guest’s request.
* Explain and promote hotel facilities, outlets, and services to guest, and provide information to guests regarding local attractions and activities.
* Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
* Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
* Promote team work and quality service through daily communications and coordination with other departments.
* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
* Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.

This role drives hotel van or designated vehicles to and from guest destinations and transport luggage to and from guest rooms in a prompt and safe manner.

Job Requirements

You need a High School diploma or equivalent, plus some guest service experience or driving experience preferred and a valid driver's license required. This job requires ability to perform the following: carrying, pushing, or lifting items weighing up to 100 pounds. You may be required to work nights, weekends, and/or holidays.


High School diploma or equivalent, plus some guest service experience driving experience required. Must speak fluent English. Other languages preferred. Requires a valid CDL license and passenger endorsed.



This job requires ability to perform the following:

* Carrying, pushing, or lifting items weighing up to 100 pounds

* Moving about the public areas

* Handling objects, products and computer equipment

* Bending, stooping, kneeling
* Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
* Reading and writing abilities are utilized often.
* Basic math skills are used frequently.
* May be required to work nights, weekends, and/or holidays.



In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.


So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.


If you're ready to make the move to a great, new career opportunity, click "Apply Online" now!

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Apply Now