true
/seeker/email?jobAdId=6AD9C3B475EB32B3
window.open('/seeker/apply/quickApply?jobAdId=6AD9C3B475EB32B3');logEvent('job details','apply-1');
6AD9C3B475EB32B3
Driver
Property Name:
Red Lion Inn & Suites
Job Title: 
Driver
Location: 
Ohio-Dayton
Company Name: 
City: 
Dayton
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
No
Salary: 
 
Bonus Pay: 
No
Accommodation: 
No
Address: 
 
Fax: 
 
Email: 
 
Phone: 
 
We are a rapidly growing entrepreneurial hotel management company dedicated to creating value for our team members, our guests, our owners, and our communities.
   
If you are committed to delighting guests, playing well with others, and thriving under pressure, we offer exciting opportunities for you to perform a key role in our hotels' growth.
   
Why Portfolio?
   
Yes, Portfolio specializes in managing unique, boutique-style destination resorts and significant urban hotels in domestic and international markets.
   
Yes, Portfolio provides entrepreneurial, creative, and financially aware management for hotels that share a defined style and position in their respective marketplace.
   
Yet perhaps the best indication of how we work is our twelfth Compass Point standard by which we operate:
   
"We find ways to live, laugh, and learn as we do our best to provide stellar service to our guests. We realize we need to enjoy the time we spend together, because life is too short not to have a good time along the way."
   
Come join us!

SUMMARY: The Driver is primarily responsible for providing warm and friendly interactions with hotel guests. S/he is responsible for providing guests with safe means of transportation in the hotel van.


The Driver shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture.


ESSENTIAL JOB FUNCTIONS:



  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

  • Maintain positive guest relations at all times.

  • Resolve guest complaints to ensure satisfaction.

  • Maintain complete knowledge at all times of:

    • All hotel features/services, hours of operation.

    • All room types, numbers, layout, decor, appointments and location.

    • All room rates, special packages and promotions.

    • Daily house count and expected arrivals/departures.

    • Room availability status for any given day.

    • Scheduled in-house group activities, locations, and times.

    • All hotel and departmental policies and procedures.

    • Area festivals and/or special events.



  • Transport guests in hotel van within property requirements.

  • Provide safe and comfortable transportation.

  • Maintain cleanliness of both interior and exterior of van.

  • Maintain mileage records on a daily basis.

  • Report all trips to the front desk including length and time spent on drive.

  • Deliver packages, suitcases, trunks, and luggage.

  • Relay appropriate tourism information to guests.

  • Ensure all shift duties are completed.

  • Assist staff with their job functions to ensure optimum service to guests.

  • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.

  • Bring passion and delight to your guests and peers.

  • Assist guests with reports of lost/stolen articles, following hotel policy.

  • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.

  • Other duties as assigned.


 


Associate is held accountable for all duties of this job and other duties as assigned.


EXPERIENCE & EDUCATION:



  • High school diploma or equivalent

  • Some college preferred

  • Two years customer service experience preferred

  • Two years of professional driving experience

  • Basic computer and telephone skills

  • Basic math skills

  • Strong command of English

  • Other languages helpful


JOB REQUIREMENTS:



  • Must be a United States citizen or possess a valid work permit

  • Must have excellent phone etiquette

  • Must be able to read, write, and speak English

  • Must have basic computer skills

  • Must have a valid state driver's license and a clean driving record for the past three years

  • Must have working knowledge of Microsoft Office programs

  • Must be able to work well under pressure

  • Must be able to accurately follow instructions, both verbally and written

  • Must be highly detailed orientated

  • Must be able to work in a fast paced environment

  • Must have excellent listening skills

  • Must possesses excellent communication skills

  • Must be professional in appearance and demeanor

  • Must always ensure a teamwork environment

  • Ability to work a flexible schedule that may include evenings, weekends and holidays

  • Must have the ability to deal effectively and interact well with the guests and associates

  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner

  • Must have a passion for creating an exceptional experience for all guests

  • Skilled in problem solving by identifying the problem and working through it


 


WORKING CONDITIONS:



  • Must be able to sit in the hotel van for long periods of time.

  • Must be able to drive safely in a variety of weather conditions.

  • Must have good vision, either natural or with corrective lenses.

  • Must have good hearing.

  • Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance.

  • Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. 

  • Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.

  • Must be able to walk outside in a variety of weather conditions (rain, wind, heat).

  • Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).



The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.


(ref. 20042)
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
© Portfolio Hotels & Resorts, LLC.
Apply Now    |    Email To A Friend    |    Other Jobs