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5AD7DE95D7490066
Door Attendant
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Property Name
The Blackstone
Job Title
Door Attendant
Location
Illinois-Chicago
Company Name
City
Chicago
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Housekeeper, Valet, Bellperson

Job Details

Req # 6729BR

Job Title Door Attendant

Position Type Full Time - Regular

Location Name The Blackstone

City Chicago

State IL

Why Us Come discover The Blackstone, a downtown Chicago luxury hotel near Grant Park. This downtown Chicago hotel has been a favorite of movie stars, sports legends, royalty and presidents since 1910. Thoughtfully restored to its original grandeur, this Michigan Avenue hotel features French Beaux-Arts architecture and over 1,400 contemporary works by local artists. The Blackstone boasts stunning guest rooms and suites, while Mercat a la Planxa serves modern Catalan cuisine in a unique Mediterranean setting. Host unforgettable affairs inside the magnificent Crystal Ballroom and marvel at 11,396 square feet of lavish meeting space. Located just steps from Chicago's major attractions including McCormick Place, Grant Park, Soldier Field, Art Institute of Chicago, Field Museum, Millennium Park, Navy Pier and Shedd Aquarium.

Check us out: We Are Sage!

Posting Overview

Under general supervision, provides an excellent and attentive guest arrival experience which may include porter services to hotel guests. Ensures their satisfaction and comfort by promptly and courteously responding to guest requests.

Requirements

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have general knowledge of basic customer service skills and be fluent in oral and written English.

Must have knowledge of local establishments, businesses and the surrounding community in general.

Must have vision ability see objects and people at a distance.

Must be able to communicate verbally and understand and follow verbal instruction.

Must be able to use tact and understanding when dealing with a variety of customer service problems.

Abilities

Must have finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages.

Must have upper body strength to continually lift and carry up to 65lbs throughout the hotel during entire shift.

Education/Formal Training

High School diploma or equivalent

Experience

None

Material/Equipment Used

Two- and four-wheeled luggage carts, standard office equipment.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, exposure to outside elements, primarily an outdoor position.

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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