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793215825A9C23E8
Property Name
Cincinnati Holiday Inn
Job Title
Director, Sales II
Location
Ohio-Cincinnati
Company Name
City
Cincinnati
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Industry
Hotel/Resort
Director, Sales II

Apply Now Atrium Hospitality is a leading hotel and asset management company headquartered at Deerfield Point in Alpharetta, GA, overseeing a portfolio of hotels licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

Job Description

Position Description:

ABOUT THE COMPANY

Atrium is among the largest private hotel ownership groups in the United States. We have majority ownership of more than 50 hotels in 26 states with more than 14,000 rooms. Atrium Hospitality is headquartered in Alpharetta, GA.

This position will be based out of our Holiday Inn & Suites Cincinnati-Eastgate location, located at 4501 Eastgate Boulevard, Cincinnati, OH 45245.

IDEAL CANDIDATE:

The Director of Sales & marketing is an Executive Committee member of the hotel team, and functions as the sales and marketing business leader for the hotel. The DOSM provides direction, guidance, support, leadership and training to the property level sales & marketing professionals. The DOSM also carries a sales production goal for assigned market segments and/or accounts. Collaborating with the General Manager, Director of Revenue Management, and the Regional/Corporate Sales & Revenue team, the DOSM will articulate and achieve the company’s goals and demonstrate a commitment to these goals through work ethic, integrity, passion, and respect for the Company and its associates.

PRINCIPLE RESPONSIBILITIES:

· Directly supervise all associates in the hotel Sales and Marketing department. Carry out supervisory responsibilities in accordance with the brand and management company’s policies and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, assisting and directing activities; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems.

· Conduct and/or participate in the required company standard meetings, including but not limited to daily Sales stand up meeting, daily operations meeting, daily business review meeting, weekly sales meetings, weekly revenue strategy meeting, weekly one-on-one with each sales manager, and weekly staff/Executive Committee meeting.

· Assist sales managers with the development and implementation of SMART Plans for assigned market segments. Develop personal SMART plans for assigned markets/accounts. Monitor results & progress during weekly one-on-one meetings.

· Conduct outside sales calls to cultivate existing customers and accounts and develop new business

· Define specific deployment and market/account responsibilities for self and all Sales Managers.

· Recruit, hire, train and evaluate sales & catering staff

· Ensure systems are established and in place to respond to customer needs within a defined response period. These may include, but are not limited to: telephone inquiries, bids, proposals, confirmation of bookings, thank you letters, follow up letters, etc.

· Develop and maintain a file and trace system to ensure all sales call activity is defined, recorded, traced, and updated in an organized manner.

· Review daily, weekly, monthly and quarterly results of all activities completed by the Sales Managers. Ensure all traces are completed and retraced where appropriate

· Ensure the understanding and implementation of Brand sales initiatives, tools and resources.

· Aggressively pursue all appropriate opportunities within designated DOS market segments for outside customer solicitation and relationship building including: Outside Sales Calls, Civic Association Events, Trade Events, Industry Vendor Relationships, etc.

· Conduct hotel tours and entertain qualified potential clients in accordance with the company and property policies.

· Contribute to the research and development of the annual strategic marketing plan, budget, and monthly forecasts.

· Local community involvement as it benefits the hotel, via approved memberships in organizations.

· Submit required weekly, monthly, quarterly, and annual reports to the General Manager and Corporate staff. Analyze data for trends, corrective action, rate maximization, etc.

· Actively participate in Month End Revenue Review Calls and Property Visits with Corporate staff.

· Be able to understand and interpret market conditions, trends, and the competition by analyzing STAR data and sales month-end reports.

· Contribute and work as a "team" member in all facets of the position.

· Perform other services and duties as requested by the General Manager. May be called upon to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.

· Present a clean, pleasant and professional image to project a positive, polished appearance to staff, potential guests and clients.

EXPERIENCE/SKILLS REQUIRED:

To execute this position effectively and successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /or ability required.

EDUCATION AND EXPERIENCE:

Two or more years of college or a minimum of two years hotel experience in a sales & marketing. Typing skills required as well as knowledge of software programs including Microsoft Office and common industry sales systems.

LANGUAGE SKILLS:

Ability to read and comprehend instructions, both written and oral. Ability to effectively present information in one on one or small group situations to customers, clients, owners and other associates of the organization.

REASONING ABILITY:

Ability to investigate and analyze large amounts of data drawing conclusion on that data and offering recommendations for improvement of hotel revenues. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

DESIRED COMPETENCIES:

· Persuade and influence

· Motivate, encourage and inspire

· Creative thinking

· Effective communication

· Leadership skills

· Outgoing personality

· Problem resolution

BENEFITS:

Our company offers a complete benefit package; including Medical, Dental, Vision, Life, Short Term and Long Term Disability, PTO, tutition reimbursement, and a 401(k) program with a 50% match.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Requirements

 

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