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5F2F28B382460EE9
Director of Sales Marketing

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Property Name:
Sheraton Milwaukee Brookfield Hotel
Job Title: 
Director of Sales Marketing
Location: 
Wisconsin-Milwaukee
Company Name: 
City: 
Brookfield
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Yes
Bonus Pay: 
Yes

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

The Sheraton Milwaukee Brookfield is a vibrant property ideally situated to capture group, business and leisure business. We are seeking a highly motivated and experienced Director of Sales and Marketing to lead a team of engaged and goal oriented sales managers.

JOB OVERVIEW

The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.


REPORTS TO General Manager


ESSENTIAL JOB FUNCTIONS

1. Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.

2. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline andor termination when appropriate.

3. Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.

4. Compile andor direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Report, star reports and Sales Meeting minutes

5. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.

6. Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs.

7. Meet with and entertain clients some of which will require travel.

8. Communicate both verbally and in writing to provide clear direction to the staff.

9. Initiate preparation of computerized annual Sales Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.

10. Organize andor attend scheduled Sales Department and related meetings.

11. Comply with attendance rules and be available to work on a regular basis.

12. Perform any other job related duties as assigned.
MINIMUM QUALIFICATIONS

Three years experience in a full service hotel.
Must have experience with marketing a property.
Ability to read, write and speak the English language fluently.


ADDITIONAL QUALIFICATIONS

Brand experience helpful.
Must be available to work a flexible schedule.
Advanced knowledge of Microsoft Office.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to pitch-in and help co- workers with their job duties and be a team player.
Knowledge of travel industry, current market trends and economic factors. Extensive skill in development and delivery of sales presentations.
Ability to access, understand and accurately input information using a moderately complex computer system.
Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout the hotel property and continuously perform essential job functions.

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