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311970

Position Details

Company:
Loews Regency San Francisco
Property:
Loews Regency San Francisco
Location:
California-San Francisco/Marin
Management Position:
Yes
Entry-level Position:
No
Industry:
Hotel/Resort
Position Categories:
Sales, Marketing/PR
Job Availability:
Immediately

Director of Sales and Marketing

Position Summary

The new Loews Regency San Francisco Hotel is seeking a Director of Sales and Marketing to join the team. The Loews Regency San Francisco Hotel is a Forbes Four Star, Trip Advisor Five Star property and is considered among the top hotels in San Francisco along with Ritz Carlton, Four Seasons and the St. Regis.  This property is position on the top 11 floors of a 48-story tower that offer some of the most breathtaking views in the city - many from our 148 elegant guestrooms and seven spacious suites.

The Director of Sales & Marketing is responsible for directing the hotel sales team in achieving the rooms, Food and Beverage and Spa revenue goals as laid out in the hotel Marketing Plan as well as taking responsibility for all rooms sales, solicitation of new business and implementing sales action plans set forth in the Marketing Plan.  In addition the incumbent is responsible for ensuring that the marketing efforts for the hotel overall, including the Spa and Food and Beverage are executed in line with the Marketing Plan of the hotel.  This will all be done in accordance with the budget plan.

 

The Director of Sales & Marketing reports directly to the General Manager with adjunct responsibilities to the Vice President of Sales and Marketing.

 

Job Summary

  • Together with the Director of Revenue implement the agreed rate structure and strategy for all market segments
  • Direct all sales activities for Sales Managers and ensure that they meet the goals of the Marketing Plan and those of their individual incentive plan.
  • Establish and maintain effective employee working relations both within the department and with other departments
  • Attend selected trade and travel functions, i.e. trade shows and local Hotel and Convention Association meetings to promote sales and image for the hotel
  • Plan and where appropriate, execute sales trips to major market areas and report new potential market areas that should be covered
  • Analyse and review market changes with the Director of Revenue and implement programmes with the Sales Team to meet these changes, i.e. changes to the FIT segment, inflation, or competitor initiatives
  • Maintain close relationships with all key decision-makers both in local and international markets
  • Organize and accompany familiarisation site inspection trips with major clients
  • Regularly entertain major clients of the hotel
  • Maintain a high level of exposure for the hotel in the major marketing areas through direct sales solicitation, telephone and written communications
  • Supervise Director of Group Sales, Associate Director of Sales and Sales managers in the control of Group allocations and Corporate allotments
  • Ensure up-to-date Opera / Delphi Sales and Catering profile
  • To be responsible for executing the annual training plan for the Sales department and to ensure that all members of the Sales team have completed the Legendary Sales Training Program
  • Conduct wholesale negotiations and finalize contracts with tour operators and agents in coordination with the Director of Revenue and VP of Sales for the Americas.
  • Explore new markets and potential accounts for follow-up by Sales Managers
  • Pay regular visits to all major accounts
  • Work closely with the Area and Regional Sales Offices to ensure that the Measurable Results targets are achieved
  • Analyse and evaluate client production with Sales Managers and implement sales action plans
  • Provide feedback and market information to General Manager on changing market conditions, including trends on the competition, as a result of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff
  • Implement all sales and marketing action plans in the Marketing Plan
  • Propose and initiate when approved, new services and products for our guests
  • To oversee all aspects of Communications, Public Relations and Marketing
  • To work in conjunction with the Director of Revenue to ensure accurate forecasting is completed on a monthly basis.
  • To work in conjunction with the Financial Controller and the General Manager to develop and present the annual budget.
  • To monitor and review the Sales incentive programs on a monthly basis.

The above is not to be considered all inclusive list of responsibilities and duties may vary.

Required Skills and Experience

Requirements

  • Minimum of 10 years sales experience in the luxury hotel market

  • Excellent command of the English language

  • Exceptional strength and contacts for selling into the Group market

  • Intimate knowledge of Corporate markets

  • Competent knowledge of travel agent sales

  • Strong demonstrated experience and understanding of Revenue Management

  • Strong demonstrated experience in marketing a luxury hotel

Desirable

  • Seasoned Professional

  • Takes initiative

  • Professional presentation

  • Outgoing demeanor

  • Independent

  • Strong leadership skills

About Loews Hotels

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, St. Pete Beach, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards

  • Retirement (401-K)

  • Medical and dental coverage

  • Short and long-term disability

  • Life insurance

  • Holiday and vacation pay

  • Team member assistance plans

  • Career development programs

  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V

 

Address:
222 Sansome Street
San Francisco, CA, US
Bonus:
Yes
Work Permit:
Applicants who do not already have legal permission to work in the United States will not be considered.
Accommodation:
No
About Loews Hotels

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards
  • Retirement (401-K) and incentive plans
  • Medical and dental coverage
  • Short and long-term disability
  • Life insurance
  • Holiday and vacation pay
  • Team member assistance plans
  • Career development programs
  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V