Req # 3528BR
Job Title Director of Sales and Marketing
Position Type Full Time - Regular
Location Name The Nines Hotel
Why Us the Nines, Portland part of the Starwood Luxury Collection rests atop the landmark Meier & Frank Building and pays contemporary homage to the edifice's storied past, both in its striking décor and impeccable service. Flocked in glazed terra cotta, this fifteen story masterpiece was brought to life in 1909 and served as the flagship store and headquarters for Meier & Frank, once heralded as the largest retailer west of the Mississippi.
Rich in history and accentuated with a diverse past, this iconic monument featured the first escalator installation in Portland and, in 1922, also functioned as the studio for Meier & Frank's very own radio station. At its peak, the building housed everything from a pharmacy, to a pet store, to a deli and served as Clark Gable's place of employment prior to him meeting fame and fortune as an actor in the 1930's.
Channeling the unique atmosphere of Portland and the surrounding area, the Nines offers a fascinating art collection that is both authentic and memorable. Our guests will be exposed to a variety of pieces that range from Hap Tivey’s Pearl Moon, a curious image depicting the elasticity of light, to Storm Tharp’s portrayal of Clark Gable’s personal narrative with Tie Salesman (Clark Gable). At the Nines, we are particularly excited about the opportunity to engage with our guests in celebrating fine art.
As part of Sage Hospitality, we set out to be the best hotel owner and operator in the business. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. We are headquartered in Denver, Colorado, surrounded by high-performing investments from coast to coast. With the advantage of hands-on experience, we’re also changing the way the hotel world looks. Developing modern, independent hotels with unique style, artistry and branding—creating places that people go to, not through.
This role will report to the General Manager and the Divisional Vice President of Sales within the Premier and Lifestyle Division as well as partnering with a collaborative ownership that takes pride in excellence and is a great steward of its properties.
Your success will be measured by your ability to:
•Successfully achieving budgets
•Establish outstanding relationships within the vibrant Portland community
•Set property up for success for year over year profit and ADR goals
The ideal candidate:
•Has a proven track record as a Director of Sales and Marketing in a upscale hotel within an urban market
•Experienced leader who can effectively manage a team and ensure action plans and goals are attained
•Can deploy and mentor a sales team to uncover new accounts and business in a highly competitive market
•Is a self-starter who is able to work creatively and has a marketing background
•Has a leadership role in the community and/or volunteers extensively
Bold. Bright. Caring. Energetic. Driven. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
The Director of Sales & Marketing is responsible for all aspects of sales, analyzing and achieving strategic objectives and business growth goals. Demonstrates excellent leadership and communication skills with associates, guests and owners. Directs sales associates, builds sales budgets and marketing/business plans, while ensuring the hotel is protected and inventory controls are in place. Ensures all operations are in alignment with the vision of the General Manager, Company and brand standards. Delivers quality service, achieves financial goals and implements short and long term strategies.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
3-5 years of hotel sales management experience
Requires knowledge of general sales techniques, yield management, and customer service skills.
Ability to Travel and multi-task
Requires effective business writing ability and communications skills
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
Understand and follow verbal/written instructions
Develop strong internal and customer relations
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
Must have own reliable transportation and posses a valid state driver's license in order to make sales calls.
Minimum of high school diploma or equivalent.
Experience4+ years of hotel sales management experience
General office equipment: computer, typewriter, copier, facsimile, telephone, calculator, etc.
Office environment, weather exposure when making sales calls
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.