Director Of Sales

Fairmont Rey Juan Carlos 1

Location: ES - Barcelona

12/11/16 17:30
Job Details
Director Of Sales & Marketing

At Fairmont Hotels & Resorts, our Sales professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. Develop your market and lead a passionate team as Director, Sales & Marketing, where your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction.

Hotel Overview:

Set in 25,000 square meters of breathtaking 19th century gardens, with unparalleled views of the stunning Barcelona skyline, this luxurious urban resort with 432 elegantly appointed guest rooms and suites, provides a tranquil retreat in the heart of Spain’s celebrated second city. Also part of this world-class complex, the Palau de Congressos de Catalunya convention centre features 4,000m² of exhibition space and an auditorium capable of hosting up to 2,000 delegates. With a central location on the prestigious Avenida Diagonal and excellent transport links, the Fairmont Rey Juan Carlos I excels as both an impressive hub for business and a memorable base for exploring Barcelona and wider Catalonia.

Summary of Responsibilities:

The Director of Sales and Marketing is responsible for the management of his/her department, the development of the strategy and operations of the service of Sales, Marketing, Groups, Communications and Public Relations.

He / She is responsible for developing the Annual Marketing Plan, including specific and measurable objectives (Sales, Revpar, occupancy rate, ..). He / She is in charge of maintaining the quality standards of Fairmont.

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service

* Direct and manage all activity related to the Sales & Marketing department, ensuring all service standards are followed

* Responsible for all Sales Colleagues’ achievement of individual goals

* Direct all sales initiatives for the hotel

* Provide guidance and direction in the development of segment action plans

* Be responsible for account management of key market segments

* Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

* Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel

* Participate in select sales activities both on and off property

* Set individual room revenue and/or room night goals

* Manage any Sales Incentive Programs

* Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness

* Prepare an annual budget for approval and administer that budget in a fiscally responsible manner

* Balance operational, administrative and Colleague needs

* Follow departmental policies and procedures

* Follow all safety policies

* Other duties as assigned

Qualifications :

* Previous senior leadership experience within sales required

* Computer literate in Microsoft Window applications andor relevant computer applications required

* University/College degree in a related discipline required

* Excellent communication skills, both written and verbal required

* Strong interpersonal and problem solving abilities

* Highly responsible & reliable

* Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Work permit for Spain IS A MUST