Hotel / Resort Jobs | Director of Rooms Division

Director of Rooms Division

Doubletree by Hilton Miami Airport and Convention Center

Miami, FL

Description

The Director of Rooms Division provides guidance and leadership to the Front Office, Housekeeping and Security departments. Responsible for ensuring consistent compliance of hotel policies and quality customer service while maximizing departmental profits. Assist rooms department managers to develop annual goals and operational objectives. Monitor all rooms related systems that directly impact the guest to ensure proper procedures are in place and followed which allow for an outstanding guest experience. Ability to communicate with guests and team members both verbally and written to answer questions and resolve issues.

Requirements

3-5 years previous hospitality management experience in front office, housekeeping or guest services.

Job Info

Miami, FL

Doubletree by Hilton Miami Airport and Convention Center

Posted on: 02/10/2019

Bonus Plan: Yes

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: Yes

Contact Info

Phone: 305-261-3800

Address: 711 NW 72 Avenue , Miami, FL, 33126, US

Description

The Director of Rooms Division provides guidance and leadership to the Front Office, Housekeeping and Security departments. Responsible for ensuring consistent compliance of hotel policies and quality customer service while maximizing departmental profits. Assist rooms department managers to develop annual goals and operational objectives. Monitor all rooms related systems that directly impact the guest to ensure proper procedures are in place and followed which allow for an outstanding guest experience. Ability to communicate with guests and team members both verbally and written to answer questions and resolve issues.

Requirements

3-5 years previous hospitality management experience in front office, housekeeping or guest services.