Req # 6287BR
Job Title Director of Rooms
Position Type Full Time - Regular
Location Name Hotel Nia
City Menlo Park
Why Us Sage Hospitality is set to hire a Director of Rooms to lead the opening of the Hotel Nia Menlo Park. You will be responsible for leading a team of dynamic individuals and rallying them around a unique service culture that leaves a lasting impression with guests and associates alike. You will contain an entrepreneurial spirit that makes this Marriott Autograph Collection one-of-a-kind brand come to life, all the while precisely managing the operation keeping the hotel profitable.
Hotel Nia plans to deliver masterfully curated experiences to inspire and create an avenue for brilliance within guests’ personal and professional lives. Featuring 250 guest rooms with a fresh take on the modern hotel, Nia will provide thoughtful tech and high touch experiences to guests and visitors. The restaurant and bar will feature a unique and communal experience with shared coastal Mediterranean plates and inspired cocktails. Comfortable California style surrounds the pool bar and luscious courtyard with 11,000 square feet of flexible meeting space with an additional 9,000 square feet of outdoor event space with sunny views.
Founded in 1984, Sage Hospitality set out to be the best hotel owner and operator in the business. We’re talking figuratively, progressively and aggressively breaking the mold of the hospitality industry. As one of the U.S’s top hospitality management, investment and development companies, Sage is on a fast trajectory of growth and performance. Building upon what we do best—establishing some of the best hotels and restaurants in the world. We are headquartered in Denver, Colorado, surrounded by high-performing investments from coast to coast. With the advantage of hands-on experience, we’re also changing the way luxury in the hotel world looks. Developing modern, independent hotels with unique style, artistry and branding—creating places that people go to, not through.
The Director of Rooms is responsible for the performance of the Rooms Division; which may include Front Desk,
Housekeeping, Laundry and Loss Prevention. Demonstrates a great ability to deliver balanced financials, high guest experiences and highly engaged associates. Implements short and long term strategies, recommends budgets and manages expenses.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; can comfortably handle risk and uncertainty.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; can defuse even high-tension situations comfortably.
Building Effective Teams
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; defines success in terms of the whole team; creates a feeling of belonging in the team.
Management of people and complex problems.
Ability to make decisions with only general policies and procedures available for guidance.
Excellent reading, hearing, speaking and seeing as required to interact, understand and interpret guest, associate and organizational needs and make immediate decisions with limited information.
Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment.
Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments.
Bending/kneeling -must be able to accomplish any task required of associates within assigned departments.
Mobility -must be able to accomplish any task required of associates within assigned departments.
Continuous standing -must be able to accomplish any task required of associates within assigned departments.
Climbing up to approximately 40 steps 1% of 40 hour week.
Climbing ladders up to approximately 5 feet 15% of 40 hour week.
Driving required as necessary.
A four year college degree or equivalent combination of education and experience.
Four to five years of employment in a related position with this company or other organization(s).
Must be able to accomplish any task required of associates within assigned departments.
Inside hotel and office environment 95% of shift.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.