Director of Revenue Management
Hilton Waikiki Beach
Location: US - HI - Honolulu
Essential Duties and Responsibilities:
Responsible for the development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue via major distribution channels, including the GDS, Central and On-property reservations, website, and on-line travel agency internet sites. This position will support the General Manager and the Sales Team by providing pertinent information and tools to enhance the property’s sales and marketing efforts and decision making processes. This positon will identify , communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal and competitive influences and market, group performance, price sensitivity by market segment, demand and reservation costs across multiple sales channels. This position with assistance from the Director of Sales & Marketing will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly and full-year projections.
Set and manage appropriate yield controls to maximize the hotel’s revenue from all distribution channels, including CRO, GDS, website and 3rd party channels
Communicate sell strategies with sales and operations teams
Monitor and evaluate market demand trends, including surveying the competitors strategies
Conduct weekly Yield meetings with agenda, and recommendations for short- and long-term growth
Attend Sales & Marketing meetings
Provide statistical information to Executive Committee members
Complete and submit monthly, quarterly, and yearly reports
Set and ensure accurate rate (SRP) loads
Monitor and evaluate CRO performance on a weekly and monthly basis
Provide reports measuring results hotel’s and Sales & Marketing efforts and interpreting as needed
Set appropriate and congruent pricing among all market segments and distribution channels
Develop pricing strategies for all markets, by season if appropriate
In conjunction with E-commerce team, provide opportunity dates on a calendar basis to result in incremental revenue opportunities
Education and/or Work Experience Requirements:
College Degree preferred
Knowledge of Internet distribution channels (business models and operations)
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
RequiredMicrosoft Office Advanced Behaviors
Associates or better.Experience
• Hotel Revenue Management experience
• Knowledge of the GDS
• Previous Hilton Hotels Corporation experience
Licenses & Certifications