A Career with Pearl Hospitality
Pearl's customer service philosophy is based on complete empathy for our guests. Walk into any Pearl property, and you'll meet front desk personnel who greet you with a smile. Food and beverage staff members who are eager to please. And housekeepers who are happy and upbeat.
Since our company culture is devoted to the satisfaction of our associates, every member of the Pearl team is devoted to the satisfaction of our guests. That commitment, in turn, results in a level of performance that far exceeds industry averages.
We believe that, by investing in the growth of our people, we're investing in the future growth of our company. This simple yet powerful idea is what sets Pearl apart from other hospitality companies - and what drives our continuing success.
The Director of Revenue Management must have complete knowledge and understanding of the Marriott Revenue Management System. The Director of Revenue Management will be solely responsible for the revenue management, execution and analyzation for our JW Marriott Houston Downtown initially and may eventually have added Director of Revenue Management responsibilities and oversight for one or more than one of our full-service Hilton Branded hotels.
A Pearl Director of Revenue Management reports directly to the Corporate Director of Revenue Management. A Pearl Director of Revenue Management must ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential.
The Director of Revenue Management is responsible for the successful operation and administration of the Revenue Management for the hotel (s) which they are assigned. The Area Director of Revenue Management must drive results through effective training, coaching, leading, motivating, empowering and following through with all the associates as well as conduct weekly revenue management strategy meetings with the hotel sales team and hotel leaders. The Revenue Manager must ensure maximization of profitability yielding the highest RevPar.
****Must have a minimum of 3 years Revenue Management experience in order to be qualified***
*Must have complete knowledge and understanding of the Revenue Management Systems
*Must have complete knowledge of the Marriott Revenue Management systems
*Foster the Pearl culture
*Passion and commitment to the business at an ownership level
*Maximize profitability through effective rate strategies, yield management and analyzation
*Ensure compliance with brand standards as well as Pearl standards and procedures
*Maintain effective and open communication
*Maximize revenue through yield management
*Must possess high energy, professionalism and confidence every day and in every way
*Be a highly motivated and enthusiastic leader
*Must be capable to successfully prioritize, organize and multi-task
*Pulse global, national and local economics to determine impact on hotel revenues
*Develop market strategies comparing competition vs. Pearl hotels
*Create value assessments of competitive set hotels vs. Pearl hotels
*Evaluate and understand how Pearl can impact Revenue Management of competitive set
*Communicate thoroughly with Pearl hotels regarding revenue management and strategies
*Understand rate elasticity, demand and pace
*Have complete understanding and knowledge of demand generators of Pearl hotels
*Communicate and guide Pearl sales teams on LNR strategies with regards to layering base business
*Must be able to conduct daily business with integrity and be ethical at all times
*Treat guests, associates, vendors and co-workers with professionalism and respect at all times
*Monitor all distribution channels to ensure effective inventory management and pricing strategies
*Analyze and translate reports to understand future demand forecast and past trends to set strategies
*Optimize RevPar by analyzing demand and establish effective selling and overselling strategies
*Optimize mix including group, transient and wholesale segments
*Facilitate daily/weekly revenue strategy meeting
*Analyze Rate View for proper price positioning with comparison to market
*Maintain historical statistical data from all distribution channels
*Continually monitor all pertinent travel related websites to ensure competiveness
*Must have in-depth understanding of tools, spreadsheets and statistical methods for analyzing data
*Ability to identify relevant data and use it to draw inferences with revenue impact for the hotel
*Be able to work well under pressure and meet or beat deadlines
*Capitalize on utilizing brand promotions and marketing
*Direct coordination of cross-selling, joint marketing initiatives and other brand synergies
*Provide strategic direction of rate, date and space commitments for group room sales
*Forecasting strategy implementation
*Written and verbal communication skills
*Microsoft Word and Excel
*Perform other tasks that are deemed necessary to the success of Pearl, the hotel and the associates
E-mail resumes to: firstname.lastname@example.org
Job location: JW Marriott Houston Downtown, 806 Main Street, Houston, Texas 77002