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44C95B660695FB04
Property Name
Town and Country Resort
Job Title
Director of People Services
Location
California-San Diego
City
San Diego
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Human Resources / Training
Director of People Services

Located in the heart of San Diego, Town and Country offers a little something for everyone. Town and Country is just minutes from the vibrant nightlife of Downtown San Diego, the oasis of beautiful Mission Valley, and the thrill of San Diego's beaches and attractions. The resort is renowned for its legendary service and country feel. Our Mission Valley San Diego hotel is a family-owned resort with a heritage of hospitality spanning more than five decades, the Town and Country Resort Hotel enjoys an award-winning reputation for putting smiles on the faces of vacation guests and conference attendees alike.

Job Details

Job OverviewThis position will be the People Services Professionals in the driver seat at the property level who will plans and implements policies relating to all phases of human resources activities including recruitment, international and domestic. Selection, training & development, compensation & benefits administration, wage and hour issues, and employee safety. Ensures compliance with all EEO/Affirmative Action requirements. Assumes a strong leadership role in supporting a team member environment that strives to achieve a high level of job satisfaction.Essential Functions
  • Responsible for enforcement of company policies & standards through written material, training, and consistent administration
  • Oversees management of all team member benefits, including rate renewal negotiations, claims handling, market surveys, open enrollment meetings
  • Counsels employees & managers on employee relations issues and problems; ensures disciplinary actions & terminations are carried out legally & consistently
  • Manages compensation programs through job & market analyses, & make recommendations on position wage ranges in a systematic and consistent manner
  • Responsible for overseeing all aspects of Performance Management. Ensures that pay increases and performance appraisals are completed, submitted and received in a timely manner & signs off on all pay increases
  • Oversees all company-wide training & development programs that are administered
  • Oversees coordination of all employee recognition programs & events
  • Prepares & monitors People Services budget & forecast
  • Provides leadership to and supervises, trains, & evaluates PS staff
  • Assume duties of EEO/ Affirmative Action Officer for the company as described in the company’s Affirmative Action Plan

Job Requirements

  • The ability to have a balance in being a Strategic Business Partner while also being hands-on as a People Services leader
  • Proven track record of success in all aspects of recruiting, international and domestic
  • Previous experience in partnering with key leaders at the property to achieve property and organizational objectives
  • Bachelor’s Degree preferred in Business Administration, Human Resources, Communications, or related field
  • PHR or SPHR Certification
  • Minimum of 7-10 years professional experience in People Services, including 3 years supervising and managing staff in the Hotel/Resort environment
  • Excellent command of various federal, state and local employment practices laws & regulations
  • Computer competency with Microsoft Office products
  • Energetic self-starter, with strong leadership skills, work ethic, and highest level of integrity
  • Good driving record that meets insurance company standards
  • Effective oral, written, analytical, and interpersonal skills