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Director of Human Resources

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Property Name:
Sheraton Mesa Hotel at Wrigleyville West
Job Title: 
Director of Human Resources
Company Name: 
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career. print

Centrally located in the valley, the Sheraton Mesa Hotel at Wrigleyville West has an exciting opportunity for a Director of Human Resources. This unique location overlooking Sloan Park, the home of the World Series Champions Chicago Cubs Spring Training facility and the renowned Mesa Riverwalk shopping park offers access to local shopping, dining, and entertainment. We are looking for a dynamic, associate centric leader to assist with creating a culture where team members excel in creating fun and memorable experiences for both new and repeat guests. Crescent Hotels and Resorts is the leader in hotel management and offer fantastic career opportunities and benefits.


Assist in managing all aspects of the Human Resources functions. To include recruiting, training, wagebenefit administration and compliance with all federal, state and local regulations. Provides guidance and support to management and hourly associates.


Assist and support management staff with effective recruiting and interviewing techniques to ensure the hiring and retention of qualified associates. Ensure compliance with Crescent hiring practices. Confirm and verify that new and existing associates possess proper employment eligibility documents. Conduct interviews for all management positions.

Conduct annual wage comparative survey within competitive set. Ensure compliance of federal, state wage and hour laws and the Fair Labor Standard Act.

Assist the General Manager with all mandatory Crescent training programs and Starwood training mandatory training for Sheraton and Westin. Assist department managers to ensure on the job training is completed in a timely manner.

Coordinate monitor hourly and management yearly performance evaluation process. Assist department managers in writing annual performance reviews and developing achievable goals. Ensure merit increases are equitable and processed in a timely manner.

Support coordinate all Crescent, human resource initiatives business practices. Create an atmosphere of being the employer of choice.

Ensure compliance with OSHA regulations and Crescent safety training program. Manage all worker compensation and guest liability claims.

Assist with the coordination of benefits with Crescents benefit administrator for new hires, current terminated associates. Assist associates with requests for FMLA personal LOA paperwork and coordinates the collection of insurance premium payments.

Ensure hotel departments are entering weekly schedules into web-based time keeping software. Provides weekly payroll reports to General Manager and department managers. Assists with processing of bi-weekly payroll by reviewing department time edits and pay code updates. Reviews signs off on final pre-transmission report to ensure accuracy of payment for weeklybi-weekly payroll.

Support, engage and guide department managers with the assistance of General Manager to develop a positive learning environment. Assists department managers with associate issues or concerns and developing problem resolution strategies.

Assist in the planning and execution of associate social events throughout the year

Strong interpersonal communication skills, both verbal and written
Excellent time management and problem resolution skills
Thorough knowledge of Human Resource practices and procedures
Extensive knowledge of State and Federal laws and regulations pertaining to Human Resource matters
At least one year of experience as a Human Resources Manager. Hotel experience is helpful.


Hotel human resources experience preferred
Starwood Experience preferred

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