Director of Human Resources
Property Name:
Dolce Hayes Mansion
Job Title 
Director of Human Resources
California-Silicon Valley/San Jose
Company Name: 
Wyndham Hotel Group
San Jose
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
Wyndham Hotel group is searching for a Director of Human Resources to work at the beautiful Dolce Hayes Mansion. This key role is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker's compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.

Responsibilities will include but not be limited to:
  • Lead and direct HR team and processes on property.
  • Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance.
  • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings.
  • Implement policies and programs to guarantee compliance.
  • Communicate new policies, information, and directives to all associates.
  • Manage and lead recruitment, interviewing and screenings for all positions on property.
  • Maintain associate benefits programs.
  • Set up, approve, and maintain all wage and salary programs, including performance evaluations.
  • Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc.
  • Conduct and lead all HR related training classes.
  • Participate in and monitor safety committee in compliance with Loss Prevention SOP’s.
  • Establish and maintain safety incentive program.
  • Practice positive employee relations, including coaching, counseling & discipline.
  • Participate in and monitor orientation programs.
  • Develop managers for future advancement.
  • Ensure managers are using coaching, counseling and discipline to address issues/concerns.
  • Ensure Associate Opinion Survey is completed by all associates.
  • Develop and maintain suggestion box program.
  • Plan and edit associate newsletter.
  • Manage all personnel files.
  • Manage HR budget and resources.

  • At least 5 years of progressive Human Resources experience in a hotel or a related industry; or at least 2 years of related experience and a 4-year college degree preferred; or 3 or more years of related experience and a 2-year college degree 
  • Progressive HR experience in a hospitality industry preferred.
  • Experience working with and supporting a union environment preferred.
  • Strong proficiency in Microsoft Office (Word, Excel, Access, Powerpoint).
  • Experience working in payroll, applicant tracking and other related HR systems (Oracle, Taleo preferred).
  • Understanding of HR policies, programs and trainings to be able to lead and facilitate on a daily basis.
  • Strong communication both verbally and written, with all level of associates and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
  • Strong ability to multi-task and meet deadlines regularly.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Physical requirements:
  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V)

As one of the world’s largest hotel companies, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. Wyndham’s success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at