Description
About The Hotel
Independent hotel brand located in Times Square seeking Director of Human Resources to lead the HR initiatives in boutique new-built hotel. Situated in an ideal location near Bryant Park, the hotel has launch into the market as a fresh new offering for business and leisure guests alike.
JOB OVERVIEW
Responsible to complete all human resources functions in a timely, effective and efficient manner, to include: recruiting, hiring, payroll, benefits administration, leave of absence, worker’s compensation, employee relations, training and development. Responsible to ensure Hotel compliance with local, state and federal laws and regulations. Responsible to lead Human Resources efforts and strategies. Manage hotel and Human Resource strategy to develop a service oriented culture. Also responsible to manage all Human Resource policies, procedures and practices.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
ADMINISTRATIVE
- Responsible to lead all Human Resources efforts of the hotel.
- Responsible for the accurate entry of employee data into the HR software to include new hires, terminations, training information, benefits, etc.
- Responsible for record and file keeping and reports for employee files, terminations, benefit administration, worker’s compensation, safety, payroll, lockers, etc.
- Manage benefit administration, enrollment and health and wellness programs.
- Manage leave of absences in compliance of local, state and federal laws and regulations.
- Manage safety programs and worker’s comp claims.
- Conducting safety inspections of the hotel.
- Prepare and submit accident or injury reports.
- Ensures hotel policies are administered fairly and consistently.
- Ensure disciplinary procedures and documentation are completed according to hotel guidelines.
- Supports employee engagement directives.
- Properly handle all administrative work with regard to interviewing, hiring, performance appraisals and terminations of staff.
- Keep associate bulletin boards current, post memos, pictures of associate events, loss prevention materials.
- Prepare internal employee communications regarding benefits, company policies, employee events, etc.
- Construct daily newsletter and quarterly newsletter and interdepartmental communication throughout the hotel.
RECRUITMENT
- Responsible for all recruiting efforts including online recruiting, job fairs, interviews, screening, selection, onboarding, etc.
- Responsible to process pre-screening requirements, drug test and background checks.
- Coordinate interviews with department managers.
- Hire team members who meet job qualifications.
- Hire management team members who demonstrate strong functional expertise, creativity and leadership to meet the business needs of the operation.
- In process and onboard new hires.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Training
- Creates appropriate development plans and develops team members based on their individual strengths, development needs, career aspirations and abilities.
- Sets goals and expectations for team members using the performance review process and holds staff accountable for successful performance; coaches team by providing specific feedback to improve performance.
- Ensures service, technical skills and leadership training occurs throughout the hotel to support successful daily operations.
- Develop, implement, coordinate and track employee training programs and initiatives.
- Coordinate training programs in the meeting space.
- Execute required employee training programs including Orientation, New Hire, Signature training, Anti-Harassment, All Employee SOPs, Safety and OSHA training to meet required Hotel standards.
- Ensure all associates are safety conscious and trained in safe work practices.
- Have a thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each; ensure that all associates are properly trained in these procedures.
- Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.
- Ensures department managers develop and execute departmental orientation program and onboarding to ensure associates receive the appropriate new hire training to successfully perform their job.
MANAGEMENT
- Encourages participation in annual Employee Opinion Survey.
- Coordinate Employee Opinion Surveys, follow up meetings and action plans.
- Holds managers accountable for developing action plans associated with survey results and ensures that necessary changes are implemented.
- Actively solicits internal guest feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures associates are treated fairly and equitably, brings issues to the attention to management as necessary.
- Plan and execute of associate events and recognition programs (ie holiday party, summer picnic, management outings, community service events, luncheons, Trip Advisor and Social Media recognition, etc)
- Celebrates successes and publicly recognizes the contributions of team members; ensures recognition in hotel operational areas.
- Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
- Ensure staff is properly groomed and uniformed at all times.
- Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
- Ensure Service Standards and SOPs are in place and are followed.
- Be a Team Player and encourage the teamwork attitude among staff.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Ensures operation departments participate in community service events sponsored by the hotel to build employee engagement and enhance community relationships.
- Promote open channels of communication between all hotel departments.
- Ensure coaching and counseling documentation is completed in a timely manner.
- Conduct outprocessing and exit interview with associates.
- Attends department and inter-departmental meetings to gather feedback and communicate HR related topics.
- Address and response to associate complaints and resolve problems.
- Carries out supervisory responsibilities in accordance with Hotel policy and applicable laws.
- Conduct inspections of work areas regularly and address items that need attention.
- Follow supervisor’s instructions and complete all other duties as assigned.
Process payroll as follows:
- Input new hires into Payroll systems and payroll to include all information from PAFs, direct deposit, insurance, etc.
- Ensure all payroll processing is accurate and timely.
- Review daily payroll edits to insure all departments have approved time punches and made any necessary corrections.
- Ensure all payroll edits have the necessary back-up.
- Input sick, vacation and holiday or any misc. hours into payroll.
- Calculate and input bonus, tips or any misc. pay into payroll.
- Balance deductions and payments to 3rd parties such as garnishments, 401k, medical insurance, etc.
- Prepare paychecks to be distributed each payday.
- Monitor departmental, payroll and supply expenses in accordance with budgetary goals.
- Ensure all paychecks are accurate and signed off by associates during each payroll.
- Ensure wage and hour compliance and policies and procedures are followed and consistent.
- Reviews the labor report and compares budgeted wages to actual wages, will coach management to address problem areas and holds team accountable for results.
SECONDARY JOB DUTIES
- Perform locker checks.
- Perform general cashier monthly bank audit.
- Sign account payable checks.
- Assist with special accounting projects or any other duties as assigned.
- Order monthly office supplies.
- Participate in Hotel Manager on Duty Program or Lobby Ambassador.
- Manage offsite storage inventory and schedule pick up and deliveries.
- Participate in monthly corporate call.
- Participate in contract labor meetings for outsourced employees and temp staffing.
- Review annual budget and provide data to support budget recommendations.
- Manage employee uniforms for new hires, alternations and storage.
- Assist with special projects or any other duties as assigned.
Requirements
REPORTS TO
General Manager
WORK HOURS
Will be required to work flexible schedule. Will be required to work mostly shifts Monday – Friday, with some nights and weekends based on business needs.
EDUCATION/EXPERIENCE
- Minimum 5 years’ experience as a Director of Human Resources or Human Resources Manager at a full service luxury property.
- Bachelor’s degree required or equivalent combination of education and experience.
- Human Resources Certification, PHR or SHRM Certification.
OTHER REQUIREMENTS
- New York experience preferred.
- Union experience preferred.
Job Info
New York, NY
Posted on:
Position Available: Immediately
Bonus Plan: Yes
Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: Yes
Description
About The Hotel
Independent hotel brand located in Times Square seeking Director of Human Resources to lead the HR initiatives in boutique new-built hotel. Situated in an ideal location near Bryant Park, the hotel has launch into the market as a fresh new offering for business and leisure guests alike.
JOB OVERVIEW
Responsible to complete all human resources functions in a timely, effective and efficient manner, to include: recruiting, hiring, payroll, benefits administration, leave of absence, worker’s compensation, employee relations, training and development. Responsible to ensure Hotel compliance with local, state and federal laws and regulations. Responsible to lead Human Resources efforts and strategies. Manage hotel and Human Resource strategy to develop a service oriented culture. Also responsible to manage all Human Resource policies, procedures and practices.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
ADMINISTRATIVE
- Responsible to lead all Human Resources efforts of the hotel.
- Responsible for the accurate entry of employee data into the HR software to include new hires, terminations, training information, benefits, etc.
- Responsible for record and file keeping and reports for employee files, terminations, benefit administration, worker’s compensation, safety, payroll, lockers, etc.
- Manage benefit administration, enrollment and health and wellness programs.
- Manage leave of absences in compliance of local, state and federal laws and regulations.
- Manage safety programs and worker’s comp claims.
- Conducting safety inspections of the hotel.
- Prepare and submit accident or injury reports.
- Ensures hotel policies are administered fairly and consistently.
- Ensure disciplinary procedures and documentation are completed according to hotel guidelines.
- Supports employee engagement directives.
- Properly handle all administrative work with regard to interviewing, hiring, performance appraisals and terminations of staff.
- Keep associate bulletin boards current, post memos, pictures of associate events, loss prevention materials.
- Prepare internal employee communications regarding benefits, company policies, employee events, etc.
- Construct daily newsletter and quarterly newsletter and interdepartmental communication throughout the hotel.
RECRUITMENT
- Responsible for all recruiting efforts including online recruiting, job fairs, interviews, screening, selection, onboarding, etc.
- Responsible to process pre-screening requirements, drug test and background checks.
- Coordinate interviews with department managers.
- Hire team members who meet job qualifications.
- Hire management team members who demonstrate strong functional expertise, creativity and leadership to meet the business needs of the operation.
- In process and onboard new hires.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Training
- Creates appropriate development plans and develops team members based on their individual strengths, development needs, career aspirations and abilities.
- Sets goals and expectations for team members using the performance review process and holds staff accountable for successful performance; coaches team by providing specific feedback to improve performance.
- Ensures service, technical skills and leadership training occurs throughout the hotel to support successful daily operations.
- Develop, implement, coordinate and track employee training programs and initiatives.
- Coordinate training programs in the meeting space.
- Execute required employee training programs including Orientation, New Hire, Signature training, Anti-Harassment, All Employee SOPs, Safety and OSHA training to meet required Hotel standards.
- Ensure all associates are safety conscious and trained in safe work practices.
- Have a thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each; ensure that all associates are properly trained in these procedures.
- Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.
- Ensures department managers develop and execute departmental orientation program and onboarding to ensure associates receive the appropriate new hire training to successfully perform their job.
MANAGEMENT
- Encourages participation in annual Employee Opinion Survey.
- Coordinate Employee Opinion Surveys, follow up meetings and action plans.
- Holds managers accountable for developing action plans associated with survey results and ensures that necessary changes are implemented.
- Actively solicits internal guest feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures associates are treated fairly and equitably, brings issues to the attention to management as necessary.
- Plan and execute of associate events and recognition programs (ie holiday party, summer picnic, management outings, community service events, luncheons, Trip Advisor and Social Media recognition, etc)
- Celebrates successes and publicly recognizes the contributions of team members; ensures recognition in hotel operational areas.
- Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
- Ensure staff is properly groomed and uniformed at all times.
- Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
- Ensure Service Standards and SOPs are in place and are followed.
- Be a Team Player and encourage the teamwork attitude among staff.
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Ensures operation departments participate in community service events sponsored by the hotel to build employee engagement and enhance community relationships.
- Promote open channels of communication between all hotel departments.
- Ensure coaching and counseling documentation is completed in a timely manner.
- Conduct outprocessing and exit interview with associates.
- Attends department and inter-departmental meetings to gather feedback and communicate HR related topics.
- Address and response to associate complaints and resolve problems.
- Carries out supervisory responsibilities in accordance with Hotel policy and applicable laws.
- Conduct inspections of work areas regularly and address items that need attention.
- Follow supervisor’s instructions and complete all other duties as assigned.
Process payroll as follows:
- Input new hires into Payroll systems and payroll to include all information from PAFs, direct deposit, insurance, etc.
- Ensure all payroll processing is accurate and timely.
- Review daily payroll edits to insure all departments have approved time punches and made any necessary corrections.
- Ensure all payroll edits have the necessary back-up.
- Input sick, vacation and holiday or any misc. hours into payroll.
- Calculate and input bonus, tips or any misc. pay into payroll.
- Balance deductions and payments to 3rd parties such as garnishments, 401k, medical insurance, etc.
- Prepare paychecks to be distributed each payday.
- Monitor departmental, payroll and supply expenses in accordance with budgetary goals.
- Ensure all paychecks are accurate and signed off by associates during each payroll.
- Ensure wage and hour compliance and policies and procedures are followed and consistent.
- Reviews the labor report and compares budgeted wages to actual wages, will coach management to address problem areas and holds team accountable for results.
SECONDARY JOB DUTIES
- Perform locker checks.
- Perform general cashier monthly bank audit.
- Sign account payable checks.
- Assist with special accounting projects or any other duties as assigned.
- Order monthly office supplies.
- Participate in Hotel Manager on Duty Program or Lobby Ambassador.
- Manage offsite storage inventory and schedule pick up and deliveries.
- Participate in monthly corporate call.
- Participate in contract labor meetings for outsourced employees and temp staffing.
- Review annual budget and provide data to support budget recommendations.
- Manage employee uniforms for new hires, alternations and storage.
- Assist with special projects or any other duties as assigned.
Requirements
REPORTS TO
General Manager
WORK HOURS
Will be required to work flexible schedule. Will be required to work mostly shifts Monday – Friday, with some nights and weekends based on business needs.
EDUCATION/EXPERIENCE
- Minimum 5 years’ experience as a Director of Human Resources or Human Resources Manager at a full service luxury property.
- Bachelor’s degree required or equivalent combination of education and experience.
- Human Resources Certification, PHR or SHRM Certification.
OTHER REQUIREMENTS
- New York experience preferred.
- Union experience preferred.
Related Jobs
